2 min read
Tonya Andrea: Apr 25, 2024 9:15:00 AM
Introduction With keeping businesses in mind in need of a solution that can supercharge their Webex platform, maximize reach, and dramatically increase their impact, CallTower has introduced CT Text for Webex – a new service that not only enables...
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3 min read
Tonya Andrea: Apr 18, 2024 9:15:00 AM
Introduction In today's rapidly evolving digital landscape, sales teams are under constant pressure to increase their productivity, close deals...
2 min read
Tonya Andrea: Apr 11, 2024 9:15:00 AM
Introduction In January 2024, Microsoft unveiled a game-changing addition to its suite of AI-powered tools: Microsoft Copilot Pro. This premium...
3 min read
Tonya Andrea: Apr 4, 2024 9:15:00 AM
Introduction In today's fast-paced work environment, efficiency and productivity are key. Zoom, together with CallTower brings the latest...
2 min read
Tonya Andrea: Mar 28, 2024 9:15:00 AM
Introduction In today's fast-paced digital landscape, effective communication stands as the backbone of successful enterprises. Unified...
1 min read
Evan Lewis: Mar 27, 2024 11:00:00 AM
Introduction Frost & Sullivan has released its much-anticipated 2024 Frost Radar™ report on cloud-connected calling enablement, which delves into the...
2 min read
Tonya Andrea: Mar 21, 2024 9:15:00 AM
Introduction In the ever-evolving world of business communications, making the right choice in Unified Communications as a Service (UCaaS) is more...
2 min read
Tonya Andrea: Mar 14, 2024 9:15:00 AM
Introduction Artificial Intelligence (AI) is fundamentally reshaping the landscape of our work environments, particularly in the context of virtual...
2 min read
Tonya Andrea: Mar 7, 2024 9:15:00 AM
Introduction In an era where seamless communication defines the backbone of successful businesses, choosing the right telecommunication platform is...
2 min read
Tonya Andrea: Feb 29, 2024 9:15:00 AM
Introduction The advent of AI has marked a transformative era in global business, enhancing operational efficiency and driving revenue growth. This...
1 min read
Tonya Andrea: Feb 22, 2024 9:15:00 AM
Introduction Imagine a world where 320 million people organize their schedules around a single platform. This is the reality for Microsoft Teams in...
2 min read
Tonya Andrea: Feb 15, 2024 9:15:00 AM
Introduction In the dynamic world of digital technology, businesses are continually seeking innovative solutions to enhance productivity, streamline...
2 min read
Tonya Andrea: Feb 8, 2024 9:15:00 AM
Introduction Over the past few years, the world has witnessed a significant shift towards remote work, a movement accelerated by the pandemic when...
3 min read
Tonya Andrea: Feb 1, 2024 9:15:00 AM
Introduction In our increasingly globalized world, the workforce is no longer confined by borders. Enterprise businesses, now more than ever,...
3 min read
Tonya Andrea: Jan 18, 2024 9:15:00 AM
Introduction In an era where digital transformation is not just a buzzword but a pivotal strategy for businesses, cloud communications emerge as a...
2 min read
Tonya Andrea: Jan 11, 2024 9:15:00 AM
Introduction In the realm of business communication, voice enablement stands as a game-changer, transforming the way organizations interact with...
2 min read
Tonya Andrea: Jan 4, 2024 9:15:00 AM
Introduction In the increasingly digital age of 2024, unified communications have become a central part of the way businesses operate. CallTower...
2 min read
Tonya Andrea: Dec 21, 2023 9:15:00 AM
Unwrapping Seamless Cloud Communications The holiday season is upon us, bringing joy, festivities, and often a unique set of challenges for...
2 min read
Tonya Andrea: Dec 14, 2023 9:15:00 AM
Introduction It is no secret that modern customer service has been transformed by technology. Artificial Intelligence (AI) is the latest such...
2 min read
Tonya Andrea: Dec 7, 2023 9:15:00 AM
Introduction In today's world, communication is key to success. One of the most significant achievements of technology is unified communications as a...
2 min read
Tonya Andrea: Nov 30, 2023 9:15:00 AM
Introduction For enterprise corporations and businesses, it is critical to keep abreast of emerging trends in the realm of Unified Communications. ...
2 min read
Tonya Andrea: Nov 23, 2023 9:15:00 AM
Collaborative Outlook: Microsoft Teams Set to Introduce 3D Meetings in January. We live in a world where technology is constantly evolving, and the...
2 min read
Tonya Andrea: Nov 16, 2023 9:15:00 AM
Introduction In today's fast-paced digital landscape, where efficient communication is paramount, businesses require unified communication solutions...
2 min read
Tonya Andrea: Nov 9, 2023 9:15:00 AM
Introduction Being recognized as a leader in any industry is a significant achievement, and no less than being named one in the 2023 Gartner® Magic...
2 min read
Tonya Andrea: Nov 2, 2023 9:15:00 AM
Introduction In today's fast-paced business environment, organizations are constantly searching for ways to streamline their operations and enhance...
2 min read
Tonya Andrea: Oct 26, 2023 9:15:00 AM
Introduction In today's fast-paced business landscape, effective communication and collaboration are paramount. Companies need reliable tools to...
3 min read
Tonya Andrea: Oct 19, 2023 9:15:00 AM
Introduction Are you a decision-maker tasked with choosing the right UCaaS products for your business? It's an important task as UCaaS has become a...
2 min read
Tonya Andrea: Oct 6, 2023 9:30:00 AM
Breaking Down Language Barriers: Multilingual UC Solutions for Global Enterprises In today's increasingly globalized business landscape, language...
2 min read
Tonya Andrea: Sep 28, 2023 9:30:00 AM
introduction In the thrilling world of modern business, the ability to communicate and collaborate effectively is not just an advantage – it's a...
2 min read
Tonya Andrea: Sep 21, 2023 9:30:00 AM
CallTower's One-Click Failover for Microsoft Teams: The Ultimate Solution for Uninterrupted Communication In the digital age, communication is the...
2 min read
Tonya Andrea: Sep 14, 2023 9:30:00 AM
Introduction In today's fast-paced business landscape, providing exceptional customer service is a key differentiator for companies. To meet the...
3 min read
Tonya Andrea: Sep 8, 2023 9:30:00 AM
Introduction With remote work becoming the new norm, organizations are seeking comprehensive communication solutions that seamlessly integrate with...
2 min read
Tonya Andrea: Aug 24, 2023 9:30:00 AM
Introduction The world of healthcare has undergone a remarkable transformation with the integration of technology, and one of the most significant...
2 min read
Tonya Andrea: Aug 17, 2023 9:30:00 AM
Introduction In today's digital age, nonprofits are constantly looking for innovative ways to maximize their social impact and reach a wider...
2 min read
Tonya Andrea: Aug 10, 2023 9:30:00 AM
Pioneering The Future of Business Communication In today's digital age, effective communication is key to success in the business world. With remote...
2 min read
Tonya Andrea: Aug 3, 2023 9:30:00 AM
Introduction As technology continues to evolve, businesses are constantly looking for ways to improve their efficiency and productivity. One tool...
2 min read
Tonya Andrea: Jul 27, 2023 9:30:00 AM
Introduction In the fast-paced world of today, communication has become the lifeline that keeps individuals, businesses, and organizations connected....
2 min read
Tonya Andrea: Jul 20, 2023 9:30:00 AM
Introduction In today's fast-paced and interconnected business world, the ability to stay connected and communicate seamlessly is crucial, especially...
2 min read
Tonya Andrea: Jul 13, 2023 9:30:00 AM
In the modern business landscape, collaboration and communication are the beating heart of every thriving organization. As companies relentlessly...
2 min read
Tonya Andrea: Jul 7, 2023 9:30:00 AM
Streamlining Visitor Management: A Deep Dive into Visitor Aware Dive into the world of Visitor Aware, where the future of visitor management takes...
2 min read
Tonya Andrea: Jun 29, 2023 9:30:00 AM
Securing your Business Communications If your business relies on telecommunications and cloud communications, then cybersecurity should be at the top...
2 min read
Tonya Andrea: Jun 22, 2023 9:30:00 AM
Boost Your Business with CallTower's Microsoft Teams CRM Integrations In today's fast-paced business world, having the right tools at your disposal...
2 min read
Tonya Andrea: Jun 15, 2023 9:30:00 AM
Introduction In today's digital age, remote work has become increasingly common, leading to new challenges for companies in terms of onboarding new...
2 min read
Tonya Andrea: Jun 8, 2023 9:30:00 AM
As technology continues to improve and evolve, the world of Unified Communications (UC) is no exception to the changes. With the rapid development...
2 min read
Tonya Andrea: May 12, 2023 9:15:00 AM
Webex has been deemed a state-of-the-art video conferencing and collaboration tool, known for efficiently adding new features to its app to improve...
1 min read
Tonya Andrea: Apr 28, 2023 9:15:00 AM
In today's world of global communication, language barriers can pose significant challenges for businesses and individuals. This is where Webex...
2 min read
Tonya Andrea: Apr 7, 2023 9:15:00 AM
What's New with Microsoft Teams? Microsoft Teams has been one of the most popular collaboration platforms worldwide, offering a wide range of...
2 min read
Tonya Andrea: Mar 31, 2023 9:15:00 AM
As a leading provider of cloud-based communication solutions, one of Calltower's main objectives is to help businesses improve customer experiences....
2 min read
Tonya Andrea: Mar 24, 2023 9:15:00 AM
Unified Communications as a Service (UCaaS) is an evolving technology that is transforming the way businesses communicate and collaborate offering a...
3 min read
Tonya Andrea: Mar 17, 2023 9:15:00 AM
Having a reliable and effective communication system is key for any enterprise that wants to succeed in today's fast-paced and virtually connected...
3 min read
Tonya Andrea: Mar 10, 2023 9:15:00 AM
If you have dreams of expanding your business beyond the local market into a global one, then you understand the challenges that may be associated...
2 min read
Tonya Andrea: Feb 24, 2023 9:30:00 AM
An Introduction to Microsoft Teams Microsoft Teams is a powerful collaboration platform for businesses and organizations that helps teams stay...
2 min read
Tonya Andrea: Feb 9, 2023 9:15:00 AM
Are you ready to stay ahead of the game in 2023? The cloud communications industry is constantly evolving. It's advisable to keep up with the latest...
2 min read
Tonya Andrea: Feb 2, 2023 9:15:00 AM
With the introduction of modern technology, businesses are reaping the benefits of unified communication as a service (UCaaS) systems like Microsoft...
2 min read
Tonya Andrea: Jan 27, 2023 9:42:47 AM
At the hand of the pandemic, more and more organizations have found themselves working in a remote environment, forcing them to ask questions like...
2 min read
Tonya Andrea: Jan 19, 2023 9:15:00 AM
Running a business demands multitasking and staying ahead of the competition. To be successful, companies must expand their capabilities to reach new...
3 min read
CallTower Blog Team: Jan 6, 2023 9:15:00 AM
In the business world, collaboration is key. Whether you're working on a project with colleagues in other departments or holding a meeting with...
3 min read
CallTower Blog Team: Dec 16, 2022 9:15:00 AM
Contact Center as a Solution (CCaaS) is an emerging technology that delivers customer service through the cloud, allowing businesses to use CCaaS to...
3 min read
CallTower Blog Team: Dec 14, 2022 9:45:00 AM
Microsoft Teams is a powerful cloud-based communication and collaboration platform from Microsoft. It allows businesses to connect with their teams,...
2 min read
CallTower Blog Team: Dec 7, 2022 9:45:00 AM
After the 2020 pandemic, remote work has picked up a lot, and going into the next years; it will keep growing. Most people coming into the workforce...
2 min read
Tonya Andrea: Nov 10, 2022 9:15:00 AM
The rapid adoption of cloud-based technologies across all industries has reshaped the way businesses operate and has ushered in a new era of...
3 min read
Tonya Andrea: Nov 3, 2022 9:45:00 AM
In an era of increased remote work and hybrid environments, many organizations have shifted to the adoption of cloud computing as a new utility. As...
1 min read
Tonya Andrea: Oct 21, 2022 9:45:00 AM
For businesses looking to implement a new collaboration tool, it can often feel like a clash between two titans: Cisco Webex and Microsoft Teams....
2 min read
CallTower Blog Team: Oct 13, 2022 9:15:00 AM
As the world embraces the digital workplace, the government agencies and contractors have not fully embraced remote working. While most organizations...
2 min read
Tonya Andrea: Oct 7, 2022 9:45:00 AM
Comparing two of the most utilized workplace collaboration tools, we’ll outline 6 ways that Cisco Webex could be labeled as superior to Microsoft...
3 min read
Tonya Andrea: Sep 30, 2022 9:45:00 AM
When it comes to workplace communication platforms, there are many factors that organizations must consider when choosing a workstream collaboration...
2 min read
CallTower Blog Team: Sep 16, 2022 9:30:00 AM
Government agencies have some of the most stringent security requirements in the world and for good reason. The data and information they handle are...
3 min read
CallTower Blog Team: Sep 8, 2022 9:45:00 AM
As a business leader, you already know the benefits of your new unified communications as a service (UCaaS) platform. By bridging technologies and...
2 min read
CallTower Blog Team: Sep 1, 2022 9:45:00 AM
The Microsoft Teams Government Cloud High baseline requirements provide a consistent set of security controls across all Office 365 GCC High...
2 min read
CallTower Blog Team: Aug 25, 2022 9:45:00 AM
In the age of cloud-based communication, with providers such as Zoom, Microsoft teams and Cisco Webex leading the helm, the concept of the Bring your...
2 min read
CallTower Blog Team: Aug 11, 2022 9:45:00 AM
In the Unified Communications (UC) and collaboration market, Microsoft Teams is a clear leader. The platform has transformed how businesses...
2 min read
CallTower Blog Team: Aug 4, 2022 9:48:39 AM
Many of today's global businesses have migrated to a cloud-based phone system. This blog will discuss managing multiple UCaaS solutions in a...
3 min read
CallTower Blog Team: Jul 21, 2022 9:45:00 AM
Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an...
3 min read
CallTower Blog Team: Jul 14, 2022 9:45:00 AM
Contact centers are rapidly becoming a necessity in the global business world. For this reason, businesses should start thinking about their contact...
1 min read
CallTower Blog Team: Jul 7, 2022 9:45:00 AM
Microsoft has recently introduced Voice-enabled Microsoft Teams, allowing users to communicate with each other in a more natural and engaging way....
3 min read
CallTower Blog Team: Jun 23, 2022 9:45:00 AM
With the advent of the digital workplace, companies have more options than ever before for how to communicate and collaborate. But what's the best...
2 min read
CallTower Blog Team: Jun 16, 2022 9:45:00 AM
Microsoft Teams is a collaboration platform that business users are utilizing to improve their communication and workflow. With Microsoft Teams,...
2 min read
CallTower Blog Team: Jun 9, 2022 9:45:00 AM
While working remotely is a great option, especially for people who love to travel around the world, maintaining regular communication can be very...
3 min read
CallTower Blog Team: Jun 2, 2022 9:45:00 AM
In a globalized economy, the workplace has become increasingly borderless. Employees are no longer confined to one country or one time zone....
2 min read
CallTower Blog Team: May 20, 2022 9:45:00 AM
Cisco Webex is one of the best collaboration platforms available on the market today. It is simple to use, provides features that employees want and...
2 min read
CallTower Blog Team: May 13, 2022 9:30:00 AM
Microsoft Teams is a powerful collaboration tool that can help teams be more productive and efficient. However, with so many features and options, it...
2 min read
CallTower Blog Team: May 12, 2022 9:45:00 AM
The lines between the office and where work happens are blurred. Gone are the days of needing a separate office for each department. There's a new...
2 min read
CallTower Blog Team: Apr 29, 2022 9:30:00 AM
Now that Microsoft has had five years to build and perfect the 'go-to' video conferencing and chat software for home, business, enterprise, and...
2 min read
CallTower Blog Team: Apr 28, 2022 9:45:00 AM
At no other time in history have we seen the push for bigger and better compliance and security measures in place to protect the data that pertains...
2 min read
CallTower Blog Team: Apr 27, 2022 9:45:00 AM
The modern workspace is now capable of going completely digital. Two years ago, we were reeling at the idea of going full remote for most businesses...
2 min read
CallTower Blog Team: Apr 19, 2022 9:45:00 AM
Microsoft Teams offers an effective tool for collaboration and communication. However, the recent spike in cyberattacks and users' poor security...
1 min read
CallTower Blog Team: Mar 31, 2022 9:30:00 AM
As of March, Microsoft's Teams has been available for five years. In that time, Teams' usage has grown exponentially, with Microsoft officials...
2 min read
CallTower Blog Team: Mar 30, 2022 9:15:00 AM
As more businesses look for ways to stay in constant contact with customers, learning how to personalize communications effectively has been a long...
2 min read
CallTower Blog Team: Feb 25, 2022 9:30:00 AM
As you run a business and utilize the internet, you need to focus on your cybersecurity. Cybersecurity ensures you keep your business protected from...
3 min read
CallTower Blog Team: Feb 24, 2022 9:30:00 AM
While Microsoft Teams was formally launched in March 2017, it has seen its popularity surge since the beginning of the pandemic as more companies...
2 min read
CallTower Blog Team: Feb 17, 2022 9:46:00 AM
[originally published by Telecom Reseller 2/7/2022]
2 min read
CallTower Blog Team: Feb 4, 2022 9:45:00 AM
In recent years, Microsoft Teams has been positioning itself as your one-stop shop for creating a remote or hybrid office. Now, it's offering ...
2 min read
CallTower Blog Team: Jan 13, 2022 9:45:00 AM
The value of remote and hybrid workspaces continue to rise as businesses and other organizations try to stay on top of their response to our public...
2 min read
CallTower Blog Team: Jan 7, 2022 9:45:00 AM
In recent years, cyber crime has unfortunately become more common for any business that utilizes computers, the internet, or the cloud to store...
3 min read
CallTower Blog Team: Dec 22, 2021 9:45:00 AM
Universal Communication as a Service (UCaaS) has become an essential part of the business landscape. Already a rising trend in 2019, the hybrid needs...
1 min read
CallTower Blog Team: Dec 20, 2021 9:45:00 AM
In today's quickly evolving global economy, Unified Communications solutions empower business strategies to break through boundaries that were once...
2 min read
CallTower Blog Team: Dec 16, 2021 9:45:00 AM
Current technological trends suggest that companies will continue to seek cost-effective ways to interact with their clients and customers online in...
2 min read
CallTower Blog Team: Dec 13, 2021 9:45:00 AM
CallTower now offers Singlewire's InformaCast Emergency Alert System for both Microsoft Teams and Cisco systems InformaCast Fusion is a mass...
2 min read
CallTower Blog Team: Dec 9, 2021 9:45:00 AM
Every business has to make the right infrastructure choices for its business model, overhead, and team. This includes the business phone system you...
1 min read
CallTower Blog Team: Nov 30, 2021 9:25:00 AM
2 min read
CallTower Blog Team: Nov 19, 2021 9:45:00 AM
Today, Microsoft Teams has 145 million day-to-day active users. Teams is the leading technology in the transition to flexible work. Companies are on...
2 min read
CallTower Blog Team: Nov 4, 2021 9:45:00 AM
With the present worldwide scenario obligating many people to work remotely, Microsoft Teams has become a necessary staple. Microsoft is preparing...
2 min read
CallTower Blog Team: Oct 28, 2021 9:45:00 AM
In today's business world, clients want instant feedback and timely results. In some instances, it is challenging to keep up with the demand being...
2 min read
CallTower Blog Team: Oct 7, 2021 9:45:00 AM
Any user who has actively been involved in various video conferencing platforms can attest that not all conferencing solutions are created equal....
3 min read
CallTower Blog Team: Oct 4, 2021 9:45:00 AM
Currently at a massive 250 million monthly active users, Microsoft Teams is the communication solution on the front line of the transition to...
2 min read
CallTower Blog Team: Sep 30, 2021 10:45:00 AM
Cisco Webex is a renowned video conferencing and meeting resource used by enterprises of all sizes in a range of industries. Founded as Webex in...
2 min read
CallTower Blog Team: Sep 23, 2021 9:45:00 AM
Due to technology such as Microsoft Teams, thousands of employers have fully adopted a work-from-home culture for their employees as the safest way...
2 min read
Kade Herbert: Aug 20, 2021 9:45:00 AM
Your company’s contact center makes a first and lasting impression of your company. Your customer’s experience tells them much about the kind of...
2 min read
CallTower Blog Team: Aug 5, 2021 9:45:00 AM
Thanks to technologies such as Microsoft Teams, thousands of employers have fully adopted a work-from-home culture for their employees as the safest...
2 min read
CallTower Blog Team: Jul 29, 2021 9:45:00 AM
The Webex experience is heating up in 2021, with more exciting features for users to explore. Recently, the Cisco Webex team announced the arrival of...
2 min read
CallTower Blog Team: Jul 22, 2021 9:45:00 AM
Since the start of the pandemic early last year, businesses have learned tons of lessons—to guarantee business continuity. In 2020, the biggest part...
2 min read
CallTower Blog Team: Jul 8, 2021 9:45:00 AM
In the last one and half years, we've changed and learned a lot. Top of the list is where we work from. Throughout 2020 and now in 2021, remote work...
2 min read
CallTower Blog Team: Jul 2, 2021 9:45:00 AM
Establishing a teamwork culture that allows every employee to excel is more critical than ever. Today's collaboration tools are making this possible,...
1 min read
Kade Herbert: Jun 24, 2021 9:45:00 AM
International Microsoft Teams Phone System using Direct Routing provides a simple, global landline and mobile calling for Microsoft Office 365 The...
2 min read
CallTower Blog Team: Jun 10, 2021 9:45:00 AM
Every workforce wants the same thing: to make money. Unfortunately, many businesses forget a key part of the process, especially when it relates to...
2 min read
CallTower Blog Team: May 27, 2021 9:45:00 AM
Powered by cloud technology, Cisco HCS delivers subscription-based, as-a-service solutions to businesses and organizations, including simplified...
3 min read
Kade Herbert: May 14, 2021 9:45:00 AM
In times of crisis, unified communication solutions like Microsoft Teams and Zoom are the best way you can keep your business operating like normal....
2 min read
CallTower Blog Team: May 13, 2021 9:45:00 AM
Has your workforce made their transition to working from home? If the majority of your workforce is still working from home, the use of Microsoft...
2 min read
CallTower Blog Team: May 10, 2021 9:45:00 AM
Your business or organization's relationship with the internet is a union of convenience.The integration of business communication services across...
2 min read
CallTower Blog Team: Apr 22, 2021 9:45:00 AM
The first few months of the year are some of the most intriguing times for technology. As we continue into 2021, everything from 5G to Microsoft Teams
2 min read
CallTower Blog Team: Apr 15, 2021 9:45:00 AM
In May 2020, Microsoft agreed to acquire 5G specialist Metaswitch Networks to expand their approach to empower operators and partner with various...
3 min read
CallTower Blog Team: Mar 26, 2021 9:45:00 AM
For decades, contact centers consisted mainly of customer service agents who handled incoming calls and attempted to resolve customer questions and...
2 min read
Kade Herbert: Mar 11, 2021 9:45:00 AM
Organizational communication isn’t always dictated by voice and email - and Contact Center as a Service (CCaaS) solutions don’t have to be clunky...
2 min read
CallTower Blog Team: Mar 5, 2021 9:45:00 AM
Microsoft Teams has been quite a useful tool that has been used to spur the work from home (WFH) norm since the outbreak of the Covid-19 pandemic....
2 min read
CallTower Blog Team: Feb 26, 2021 9:45:00 AM
Some businesses and organizations have a preference for face-to-face meetings over video-based meetings using a video-based platform like Cisco Webex...
4 min read
Kade Herbert: Feb 19, 2021 9:30:00 AM
Without a few boundaries and rituals, the lines between home and office can blur quickly. Checking email after dinner can quickly turn a quiet...
3 min read
CallTower Blog Team: Feb 18, 2021 9:45:00 AM
If you are growing frustrated with handling communication lessons learned from work from home, we may be able to help. Here are five suggestions for...
2 min read
CallTower Blog Team: Feb 12, 2021 9:30:00 AM
The momentum in business collaboration has moved from enterprise social networks to mobile messaging applications and desktop applications. By...
1 min read
Kade Herbert: Feb 11, 2021 9:15:00 AM
The coronavirus pandemic has created a massive remote work and learning expansion for Microsoft Teams. During Microsoft’sQ1 2021 earningscall in...
2 min read
CallTower Blog Team: Feb 5, 2021 9:30:00 AM
Looking back at the year 2020 demands a stout heart, but we still have to ask: how will 2020 affect the future of UCaaS? The last decade has seen a...
3 min read
Kade Herbert: Feb 4, 2021 9:45:00 AM
Unified Communication as a System (UCaaS) enables a more collaborative and interconnected organization, both internally between organization members...
1 min read
Kade Herbert: Jan 25, 2021 9:30:00 AM
The adage goes: “Never hold a meeting for something that could be solved in an email.” While this saying holds true for most aspects of business,...
2 min read
CallTower Blog Team: Jan 22, 2021 9:45:00 AM
As new technologies get into the telecom sector, industry players can look forward to enhanced innovation, growth, and disruption. Disruptive digital...
2 min read
Kade Herbert: Jan 15, 2021 9:45:00 AM
Cloud technology has been around for years but adoption rates are spiking as the business technology climate shifts around the fallout of the...
2 min read
CallTower Blog Team: Jan 14, 2021 9:45:00 AM
Before the 2020 coronavirus pandemic started, 47% of the American workforce had never worked from home. After COVID hit and lockdowns started, 44%...
2 min read
Kade Herbert: Jan 8, 2021 9:45:00 AM
2020 changed everything. Organizations shut their doors due to the COVID-19 crisis, conferences were cancelled and travel ceased. Many found...
2 min read
CallTower Blog Team: Dec 29, 2020 9:45:00 AM
Unified Communication as a Service (UCaaS) solutions have transformed the capability of companies to connect and communicate in a professional and...
2 min read
Kade Herbert: Dec 18, 2020 9:45:00 AM
Everyone has experienced this: You attend a video meeting, webinar, training session or conference, and it starts off well but it quickly breaks...
2 min read
CallTower Blog Team: Dec 16, 2020 9:45:00 AM
As more businesses and organizations support remote work opportunities, there continues to be a rising demand for collaboration tools. Due to the...
2 min read
CallTower Blog Team: Dec 15, 2020 9:15:00 AM
The coronavirus pandemic (COVID-19) changed in significant ways how we work, play, and live. The shut-downs of this past spring provided a jump-start...
1 min read
Kade Herbert: Dec 14, 2020 9:45:00 AM
To meet the unique and evolving requirements of the United States Department of Defense, as well as contractors holding or processing DoD controlled...
2 min read
CallTower Blog Team: Dec 3, 2020 9:45:00 AM
Cisco is one of the current leaders in the market for collaboration and communication channels. Recently, Cisco revealed a variety of updates for the...
2 min read
CallTower Blog Team: Nov 20, 2020 9:45:00 AM
Cloud-based technology continues to bring major changes to businesses and organizations, and contact centers are not exempt from the changes. Today, ...
1 min read
Kade Herbert: Nov 19, 2020 9:45:00 AM
Microsoft Teams isn't just a hub for teamwork, it's a platform for all forms of effective business communication. If you're not already familiar with...
2 min read
Kade Herbert: Nov 16, 2020 9:30:00 AM
The landscape of business is changing rapidly and businesses need the ability to communication from anywhere, at any time. Completely supported...
2 min read
CallTower Blog Team: Nov 12, 2020 9:45:00 AM
The head of design at Microsoft presented the company's vision for Microsoft Office and Microsoft 365. It tries to help users remain focused when...
2 min read
Kade Herbert: Nov 6, 2020 9:45:00 AM
Cisco Webex is one of the most popular workplace communication platforms in the world alongside Microsoft Teams, and it helps organizational teams...
2 min read
Kade Herbert: Nov 5, 2020 9:45:00 AM
In many ways Office 365 is a digital workplace. It enables employees to improve productivity and job satisfaction by removing the dependency on a...
1 min read
Kade Herbert: Nov 4, 2020 4:08:14 PM
If you’re looking to increase efficiency and cut costs, you have to make the most of your IT administrative team. You don’t want a well-trained group...
2 min read
Kade Herbert: Oct 23, 2020 9:45:00 AM
The idea of operating within your own walls has definite benefits, it comes with a few drawbacks for both the self-employed and the telecommuting...
4 min read
CallTower Blog Team: Oct 22, 2020 9:45:00 AM
At OneStream we use Webex for team and one-on-one video meetings, messaging, file sharing, and calling. Collaboration helps keep everyone on the same...
2 min read
CallTower Blog Team: Oct 22, 2020 9:45:00 AM
Microsoft Teams provides your business or organization with the enterprise security and compliance features you expect to receive from Microsoft...
2 min read
Kade Herbert: Oct 19, 2020 9:45:00 AM
It wasn’t long ago that a communication method we once only saw in science fiction became a reality. Now anyone can video chat with their loved ones,...
2 min read
CallTower Blog Team: Oct 16, 2020 9:45:00 AM
The pandemic has significantly changed how many people work, and it has changed the way they feel about returning to the workplace when the time...
2 min read
CallTower Blog Team: Oct 9, 2020 9:45:00 AM
Microsoft Teams has become a major tool during the recent coronavirus pandemic as many companies made the adjustment to have their employees work...
3 min read
CallTower Blog Team: Oct 1, 2020 9:45:00 AM
The shared workspace that combines several of the communication and collaboration solutions within Microsoft 365 is known as Microsoft Teams....
5 min read
Kade Herbert: Sep 25, 2020 9:45:00 AM
One of the fastest growing collaboration products in the world is Microsoft Teams. Today businesses and organizations are using Microsoft Teams for...
2 min read
CallTower Blog Team: Sep 25, 2020 9:45:00 AM
One of the fastest growing collaboration products in the world is Microsoft Teams. Today businesses and organizations are using Microsoft Teams for...
2 min read
CallTower Blog Team: Sep 21, 2020 9:45:00 AM
Communication and collaboration in business has significantly changed over the last few years. The workplace continues to evolve beyond the...
2 min read
Kade Herbert: Sep 11, 2020 9:45:00 AM
For many organizations, unified communication tools and solutions have been a lifeline through the COVID-19 pandemic that they didn’t realize they...
2 min read
CallTower Blog Team: Sep 10, 2020 9:45:00 AM
In today's bustling, digital world, your telecom needs a technology tool that will allow you to maximize the effectiveness of the contacts between...
2 min read
CallTower Blog Team: Sep 3, 2020 9:45:00 AM
Now that nearly half of all American workers are working from home, everyone is looking for new and better ways to stay in touch, and many offices...
2 min read
CallTower Blog Team: Aug 27, 2020 9:45:00 AM
Microsoft is one of the biggest tech companies in the world. While most people know Microsoft for their computers and office programs, Microsoft...
2 min read
CallTower Blog Team: Aug 24, 2020 9:45:00 AM
In today's working environment, there have been many requests made in regard to Microsoft Teams conference bridges. When you hold a license to...
1 min read
Kade Herbert: Aug 21, 2020 9:45:00 AM
CallTower has integrated Microsoft Teams with CRM software and features like Contact Popping CallTower's CT Cloud Unite is a customer retention...
3 min read
Kade Herbert: Aug 14, 2020 9:45:00 AM
Like it or not, there is a new normal in the world of business communication – we're working from home. As it goes with many rapid and expansive...
2 min read
CallTower Blog Team: Aug 13, 2020 9:45:00 AM
Many businesses and organizations are operating in an active business environment. As a result of the working environments being so dynamic, more...
3 min read
Sean Spicer: Aug 7, 2020 9:37:09 AM
Collaborative Article from Agile IT and CallTower
2 min read
CallTower Blog Team: Aug 6, 2020 9:45:00 AM
To the majority of us, SMS texting seems to be a very simple process. SMS text messaging has been around longer than the majority of its dedicated...
2 min read
Kade Herbert: Jul 30, 2020 9:45:00 AM
Customers Enjoy Self-Service Issue Resolution at Three Times National Average with CallTower Connect
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Kade Herbert: Jul 27, 2020 9:45:00 PM
The distinctive and progressing requirements of the US government and various departments are not the same as a typical business. In order to meet...
2 min read
CallTower Blog Team: Jul 23, 2020 9:45:00 AM
Microsoft Teams has revolutionized the way people work together; whether they are working from a distance or within the same office. But for many...
2 min read
Kade Herbert: Jul 20, 2020 9:45:00 AM
Cisco Webex is one of the global leaders in the collaboration platform, regardless of the stiff competition in today's industry. Webex has witnessed...
2 min read
CallTower Blog Team: Jul 17, 2020 9:45:00 AM
Unified Communications-as-a-Service (UCaaS) solutions providers continue to thrive since the COVID-19 pandemic prompted many employees to shift into...
1 min read
Kade Herbert: Jul 13, 2020 5:45:00 AM
Even though organizations across the world are slowly limping back to a sense of normalcy, one thing that is not going to change any time soon is...
2 min read
CallTower Blog Team: Jul 10, 2020 9:45:00 AM
Many businesses and organizations view Unified Communications tools as a top priority. In the majority of workplaces, employees are using...
2 min read
CallTower Blog Team: Jul 2, 2020 9:30:00 AM
PBX, VoIP, UCaaS - it seems like the technology terms will never end, especially with regard to communication systems. If you have been searching for...
2 min read
CallTower Blog Team: Jun 25, 2020 9:45:00 AM
It is likely that you have heard a lot of hype in recent years about the benefits of video conferencing. However, you may still find yourself...
2 min read
CallTower Blog Team: Jun 4, 2020 9:30:00 AM
The needs and demands of your business are growing and changing at a rapid pace. With the growth and changes that are occurring, you will eventually...
1 min read
Kade Herbert: May 29, 2020 9:30:00 AM
Over the past few months, during the stressful and unprecedented challenges of the COVID-19 pandemic, CallTower has been working hard to enable...
2 min read
CallTower Blog Team: May 28, 2020 9:15:00 AM
Each passing year sees companies moving away from the traditional idea of how business has to be conducted as the latest advancements in technology...
2 min read
CallTower Blog Team: May 22, 2020 9:45:00 AM
Do you remember a time when nearly everyone considered remote work to be a wanted perk? Well, times have certainly changed, haven't they? According...
1 min read
Kade Herbert: May 21, 2020 9:15:00 AM
Empowering organizations with a Teams Voice Solution As one of few authorized sellers of the Government Community Cloud of Microsoft 365 for...
2 min read
Kade Herbert: May 14, 2020 9:00:00 AM
Unified Communications seems to always be shifting within the market, whether from the adoption of cloud solutions or a new focus on AI. There is...
2 min read
CallTower Blog Team: May 8, 2020 9:15:00 AM
No company wants to develop new strategies and policies based on fear of the unknown. Unfortunately, that is the position many businesses have found...
1 min read
Kade Herbert: May 7, 2020 9:45:00 PM
As a global leader in delivering cloud-based and enterprise-level unified communication solutions, CallTower is always looking for areas of...
3 min read
CallTower Blog Team: Apr 24, 2020 9:15:00 AM
Due to the COVID-19 pandemic, many employees in various businesses and organizations have been temporarily forced to work from home in an attempt to...
3 min read
Kade Herbert: Apr 23, 2020 9:45:00 AM
The recent spread of COVID-19 is inspiring more and more businesses to ask employees to work from home. But have they prepared their employees to do...
2 min read
Kade Herbert: Apr 17, 2020 9:15:00 AM
Remote team collaboration requires two basic things: thoughtful consideration and some adaptations for the virtual office. As more teams go digital...
2 min read
CallTower Blog Team: Apr 16, 2020 9:45:00 AM
Thanks to technological advancements, the number of people working from home has been rising steadily over the years. According to Global Workplace...
2 min read
Kade Herbert: Apr 10, 2020 9:15:00 AM
Remote work has been a growing trend for some time. Given the current state of the world, the number of employees worldwide working remotely has...
2 min read
CallTower Blog Team: Apr 9, 2020 9:15:00 AM
Never before has the global business population been asked to universally work from home. But that day has come, and home we will work. As dedicated...
3 min read
Kade Herbert: Apr 3, 2020 9:30:00 AM
Working from home means that you might end up in a video call with your boss or coworkers in an awkward place. Not everyone has a home office or...
2 min read
CallTower Blog Team: Apr 2, 2020 9:15:00 AM
Telecommuting is a growing trend in many industries as more companies are discovering the benefits that working remotely can provide to both...
3 min read
CallTower Blog Team: Mar 31, 2020 4:00:53 PM
Unified Communications can benefit your business Unified Communications is a valuable tool that businesses of all sizes use to add significant...
2 min read
CallTower Blog Team: Mar 30, 2020 10:15:00 AM
Due to the advancements that have been made in technology, many are discovering that remote work is becoming very opportune. Unified Communications...
2 min read
Kade Herbert: Mar 27, 2020 9:15:00 AM
The way we work is changing - with offices around the globe, remote employees and work-from-home policies, it can be increasingly difficult to...
2 min read
CallTower Blog Team: Mar 20, 2020 12:20:26 PM
Working from home is a growing trend in today's global workforce. The number of remote workers continues to increase on a yearly basis. Many people...
3 min read
Kade Herbert: Mar 19, 2020 9:45:00 AM
Many companies and organizations are transitioning to remote work solutions and Microsoft Teams is quickly becoming one of the most adopted options....
2 min read
CallTower Blog Team: Mar 12, 2020 9:30:00 AM
Telecom companies need channel partners that will augment sales of the company's products and/or services. If you're already a telecom channel...
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