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2 min read

Rethinking Customer Experience with a Smaller Carbon Footprint

CallTower Blog Team: Oct 6, 2025 1:23:48 PM

Sustainable Contact Centers: Rethinking Customer Experience with a Smaller Carbon Footprint Across EMEA, enterprises are under increasing pressure to...

3 min read

The Contact Center Reset: Designing CX in an AI-First World

CallTower Blog Team: Sep 19, 2025 9:13:24 AM

The New Era of Customer Experience As the customer experience (CX) landscape has undergone significant changes, today’s customers expect quick...

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3 min read

The New Playbook for Multi-Region UCaaS Deployments

CallTower Blog Team: Sep 11, 2025 1:57:34 PM

The New Playbook for Multi-Region UCaaS Deployments Best practices for enterprises managing diverse geographies and regulations

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A person holding a transparent globe in their hands, with colorful speech bubbles in various languages displayed across it, symbolizing global collaboration and connectivity.

3 min read

Voice, Video, and AI: The Rise of Truly Global Collaboration 🌍💬

CallTower Blog Team: Aug 21, 2025 10:15:32 AM

Breaking Down Borders in the Modern Workplace 🌎 It used to be that the biggest hurdle for global teams was time zones. Now? It’s language. In...

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3 min read

Beyond Implementation: How Professional Services Accelerate Time-to-Value in CX Projects

CallTower Blog Team: Aug 21, 2025 9:22:07 AM

Beyond Implementation: How Professional Services Accelerate Time-to-Value in CX Projects The average customer experience project takes 18 months to...

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