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3 min read
CallTower Blog Team: Jan 6, 2023 9:15:00 AM
In the business world, collaboration is key. Whether you're working on a project with colleagues in other departments or holding a meeting with clients, being able to communicate effectively is essential to getting the job done.
3 min read
CallTower Blog Team: Dec 16, 2022 9:15:00 AM
Contact Center as a Solution (CCaaS) is an emerging technology that delivers customer service through the cloud, allowing businesses to use CCaaS to provide customer service from anywhere in the world.
3 min read
CallTower Blog Team: Dec 14, 2022 9:45:00 AM
Microsoft Teams is a powerful cloud-based communication and collaboration platform from Microsoft. It allows businesses to connect with their teams, customers, partners, and resources in one centralized location. With features like chat, file sharing,...
2 min read
CallTower Blog Team: Dec 7, 2022 9:45:00 AM
After the 2020 pandemic, remote work has picked up a lot, and going into the next years; it will keep growing. Most people coming into the workforce need such independence to offer productivity. Microsoft has been looking at ways to ensure the dream is...
2 min read
Tonya Andrea: Nov 10, 2022 9:15:00 AM
The rapid adoption of cloud-based technologies across all industries has reshaped the way businesses operate and has ushered in a new era of innovation. In today's landscape, an organization's ability to remain resilient in the face of constant change...
3 min read
Tonya Andrea: Nov 3, 2022 9:45:00 AM
In an era of increased remote work and hybrid environments, many organizations have shifted to the adoption of cloud computing as a new utility. As we anticipate these work environments being a staple within many organizations, it is critical that IT...
1 min read
Tonya Andrea: Oct 21, 2022 9:45:00 AM
For businesses looking to implement a new collaboration tool, it can often feel like a clash between two titans: Cisco Webex and Microsoft Teams. Understanding the differences between Webex and Teams is crucial in deciding which one is the best for your...
2 min read
CallTower Blog Team: Oct 13, 2022 9:15:00 AM
As the world embraces the digital workplace, the government agencies and contractors have not fully embraced remote working. While most organizations prefer an all-in-one communications tool, sensitive organizations like the Department of Defense and...