CALLTOWER Blog

3 min read

How to Avoid the 5 Hidden Costs of UCaaS

Unified Communication as a System (UCaaS) enables a more collaborative and interconnected organization, both internally between organization members and externally to clients, partners and remote agents. 

2 min read

PBX vs. VoIP vs. UCaaS: Comparing Communication Systems

PBX, VoIP, UCaaS - it seems like the technology terms will never end, especially with regard to communication systems. If you have been searching for different UC options for your business, there is a good chance you have compared these three...

2 min read

Unified Communications: 6 Lessons Learned from 2019

2019 has been an exciting year for the Unified Communications (UC) industry. Throughout the marketplace, we’ve seen the rise of new and disruptive technology, like artificial intelligence tools, IoT, and machine learning. As businesses continue to...

1 min read

"Unlimited" Service Plans

In the United States, many goods are sold under the banner of “unlimited”—all you can eat buffets, drink refills, cell phone plans, TV and internet services, etc. We all understand the concept behind this particular notion of unlimited; you pay a premium...