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3 min read
CallTower Blog Team: Dec 14, 2022 9:45:00 AM
Microsoft Teams is a powerful cloud-based communication and collaboration platform from Microsoft. It allows businesses to connect with their teams, customers, partners, and resources in one centralized location. With features like chat, file sharing,...
2 min read
CallTower Blog Team: Dec 7, 2022 9:45:00 AM
After the 2020 pandemic, remote work has picked up a lot, and going into the next years; it will keep growing. Most people coming into the workforce need such independence to offer productivity. Microsoft has been looking at ways to ensure the dream is...
1 min read
Tonya Andrea: Oct 21, 2022 9:45:00 AM
For businesses looking to implement a new collaboration tool, it can often feel like a clash between two titans: Cisco Webex and Microsoft Teams. Understanding the differences between Webex and Teams is crucial in deciding which one is the best for your...
2 min read
CallTower Blog Team: Aug 4, 2022 9:48:39 AM
Many of today's global businesses have migrated to a cloud-based phone system. This blog will discuss managing multiple UCaaS solutions in a multinational company without hassle. UCaaS is an acronym for Unified Communications as a Service. It refers to...
3 min read
CallTower Blog Team: Jul 21, 2022 9:45:00 AM
Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an evolving business landscape, the contact center must be able to quickly adapt to change.
2 min read
CallTower Blog Team: Feb 17, 2022 9:46:00 AM
[originally published by Telecom Reseller 2/7/2022]
2 min read
CallTower Blog Team: Jul 22, 2021 9:45:00 AM
Since the start of the pandemic early last year, businesses have learned tons of lessons—to guarantee business continuity. In 2020, the biggest part of the workforce transitioned to working remotely. And companies that weren't prepared for the same or...
2 min read
CallTower Blog Team: Jul 8, 2021 9:45:00 AM
In the last one and half years, we've changed and learned a lot. Top of the list is where we work from. Throughout 2020 and now in 2021, remote work has been the talk of the town. But companies are starting to realize one thing as even normalcy returns...