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2 min read
CallTower Blog Team: Aug 4, 2022 9:48:39 AM
Many of today's global businesses have migrated to a cloud-based phone system. This blog will discuss managing multiple UCaaS solutions in a multinational company without hassle. UCaaS is an acronym for Unified Communications as a Service. It refers to...
3 min read
CallTower Blog Team: Jul 21, 2022 9:45:00 AM
Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an evolving business landscape, the contact center must be able to quickly adapt to change.
2 min read
CallTower Blog Team: Feb 17, 2022 9:46:00 AM
[originally published by Telecom Reseller 2/7/2022]
2 min read
CallTower Blog Team: Jul 22, 2021 9:45:00 AM
Since the start of the pandemic early last year, businesses have learned tons of lessons—to guarantee business continuity. In 2020, the biggest part of the workforce transitioned to working remotely. And companies that weren't prepared for the same or...
2 min read
CallTower Blog Team: Jul 8, 2021 9:45:00 AM
In the last one and half years, we've changed and learned a lot. Top of the list is where we work from. Throughout 2020 and now in 2021, remote work has been the talk of the town. But companies are starting to realize one thing as even normalcy returns...
2 min read
CallTower Blog Team: Apr 22, 2021 9:45:00 AM
The first few months of the year are some of the most intriguing times for technology. As we continue into 2021, everything from 5G to Microsoft Teams will continue to make an impact throughout the year. The surge we saw in the adoption of Microsoft...
2 min read
CallTower Blog Team: Dec 29, 2020 9:45:00 AM
Unified Communication as a Service (UCaaS) solutions have transformed the capability of companies to connect and communicate in a professional and cost-effective manner. We encourage you to take advantage of all the opportunities when it comes to UCaaS...
2 min read
CallTower Blog Team: Sep 21, 2020 9:45:00 AM
Communication and collaboration in business has significantly changed over the last few years. The workplace continues to evolve beyond the traditional desks and hardwired phones. Especially today since so many employees are a part of the work-from-home...