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3 min read
Tonya Andrea: Nov 3, 2022 9:45:00 AM
In an era of increased remote work and hybrid environments, many organizations have shifted to the adoption of cloud computing as a new utility. As we anticipate these work environments being a staple within many organizations, it is critical that IT...
1 min read
Tonya Andrea: Oct 21, 2022 9:45:00 AM
For businesses looking to implement a new collaboration tool, it can often feel like a clash between two titans: Cisco Webex and Microsoft Teams. Understanding the differences between Webex and Teams is crucial in deciding which one is the best for your...
3 min read
CallTower Blog Team: Sep 8, 2022 9:45:00 AM
As a business leader, you already know the benefits of your new unified communications as a service (UCaaS) platform. By bridging technologies and enabling mobility, scalability, and communicative flexibility, UCaaS solutions can change office...
2 min read
CallTower Blog Team: Aug 4, 2022 9:48:39 AM
Many of today's global businesses have migrated to a cloud-based phone system. This blog will discuss managing multiple UCaaS solutions in a multinational company without hassle. UCaaS is an acronym for Unified Communications as a Service. It refers to...
3 min read
CallTower Blog Team: Jul 21, 2022 9:45:00 AM
Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an evolving business landscape, the contact center must be able to quickly adapt to change.
2 min read
CallTower Blog Team: Apr 27, 2022 9:45:00 AM
The modern workspace is now capable of going completely digital. Two years ago, we were reeling at the idea of going full remote for most businesses most of the time. Having done so for a few months - or much longer - we see new possibilities opening...
2 min read
CallTower Blog Team: Jan 7, 2022 9:45:00 AM
In recent years, cyber crime has unfortunately become more common for any business that utilizes computers, the internet, or the cloud to store information. Because our world changes so quickly and technology evolves every day, it is important for...
2 min read
CallTower Blog Team: Jul 22, 2021 9:45:00 AM
Since the start of the pandemic early last year, businesses have learned tons of lessons—to guarantee business continuity. In 2020, the biggest part of the workforce transitioned to working remotely. And companies that weren't prepared for the same or...