CALLTOWER Blog

Stay Connected. Stay Ahead.

unified communications

2 min read

Tips to Manage Ucaas Solutions in a Global Company

Many of today's global businesses have migrated to a cloud-based phone system. This blog will discuss managing multiple UCaaS solutions in a multinational company without hassle. UCaaS is an acronym for Unified Communications as a Service. It refers to...

Read More

3 min read

The Benefits of the Digital Workplace: UCaaS and CCaaS

Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an evolving business landscape, the contact center must be able to quickly adapt to change.

Read More

2 min read

The Digital Workplace: UCaaS and CCaaS Decouple From the Desk Phone

The modern workspace is now capable of going completely digital. Two years ago, we were reeling at the idea of going full remote for most businesses most of the time. Having done so for a few months - or much longer - we see new possibilities opening...

Read More

2 min read

Cybersecurity in 2022: Unified Communications Systems Comparison

In recent years, cyber crime has unfortunately become more common for any business that utilizes computers, the internet, or the cloud to store information. Because our world changes so quickly and technology evolves every day, it is important for...

Read More

2 min read

What is xCaaS and How Can it Impact Your Organization?

Since the start of the pandemic early last year, businesses have learned tons of lessons—to guarantee business continuity. In 2020, the biggest part of the workforce transitioned to working remotely. And companies that weren't prepared for the same or...

Read More

2 min read

UCaaS and the Hybrid Workplace

In the last one and half years, we've changed and learned a lot. Top of the list is where we work from. Throughout 2020 and now in 2021, remote work has been the talk of the town. But companies are starting to realize one thing as even normalcy returns...

Read More

2 min read

Exploring Cyber Security For Unified Communications as a Service

Your business or organization's relationship with the internet is a union of convenience.The integration of business communication services across multiple channels and multiple devices is known as Unified Communications as a Service (UCaaS).  Your phone...

Read More

2 min read

What Does the Microsoft Acquisition of Metaswitch Mean for Me?

In May 2020, Microsoft agreed to acquire 5G specialist Metaswitch Networks to expand their approach to empower operators and partner with various network equipment operators. At the time the pending acquisition was announced, there were several questions...

Read More