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CallTower Blog Team: Oct 13, 2022 9:15:00 AM
As the world embraces the digital workplace, the government agencies and contractors have not fully embraced remote working. While most organizations prefer an all-in-one communications tool, sensitive organizations like the Department of Defense...
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CallTower Blog Team: Sep 16, 2022 9:30:00 AM
Government agencies have some of the most stringent security requirements in the world and for good reason. The data and information they handle are often highly sensitive, making them a prime target for attackers. As such, these organizations must take...
3 min read
CallTower Blog Team: Sep 8, 2022 9:45:00 AM
As a business leader, you already know the benefits of your new unified communications as a service (UCaaS) platform. By bridging technologies and enabling mobility, scalability, and communicative flexibility, UCaaS solutions can change office...
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CallTower Blog Team: Sep 1, 2022 9:45:00 AM
The Microsoft Teams Government Cloud High baseline requirements provide a consistent set of security controls across all Office 365 GCC High customers. To meet these requirements, you must have proper security controls in place for your compliance with...
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CallTower Blog Team: Aug 25, 2022 9:45:00 AM
In the age of cloud-based communication, with providers such as Zoom, Microsoft teams and Cisco Webex leading the helm, the concept of the Bring your own Carrier strategy has become much riper with organizations large and small. While this model is not...
2 min read
CallTower Blog Team: Aug 11, 2022 9:45:00 AM
In the Unified Communications (UC) and collaboration market, Microsoft Teams is a clear leader. The platform has transformed how businesses communicate and collaborate, with features like real-time document editing, video conferencing, and instant...
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CallTower Blog Team: Aug 4, 2022 9:48:39 AM
Many of today's global businesses have migrated to a cloud-based phone system. This blog will discuss managing multiple UCaaS solutions in a multinational company without hassle. UCaaS is an acronym for Unified Communications as a Service. It refers to...
3 min read
CallTower Blog Team: Jul 21, 2022 9:45:00 AM
Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an evolving business landscape, the contact center must be able to quickly adapt to change.