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CallTower Blog Team: Jan 6, 2023 9:15:00 AM
In the business world, collaboration is key. Whether you're working on a project with colleagues in other departments or holding a meeting with clients, being able to communicate effectively is essential to getting the job done.
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CallTower Blog Team: Dec 16, 2022 9:15:00 AM
Contact Center as a Solution (CCaaS) is an emerging technology that delivers customer service through the cloud, allowing businesses to use CCaaS to provide customer service from anywhere in the world.
3 min read
CallTower Blog Team: Dec 14, 2022 9:45:00 AM
Microsoft Teams is a powerful cloud-based communication and collaboration platform from Microsoft. It allows businesses to connect with their teams, customers, partners, and resources in one centralized location. With features like chat, file sharing,...
2 min read
CallTower Blog Team: Dec 7, 2022 9:45:00 AM
After the 2020 pandemic, remote work has picked up a lot, and going into the next years; it will keep growing. Most people coming into the workforce need such independence to offer productivity. Microsoft has been looking at ways to ensure the dream is...
2 min read
CallTower Blog Team: Oct 13, 2022 9:15:00 AM
As the world embraces the digital workplace, the government agencies and contractors have not fully embraced remote working. While most organizations prefer an all-in-one communications tool, sensitive organizations like the Department of Defense and...
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CallTower Blog Team: Sep 16, 2022 9:30:00 AM
Government agencies have some of the most stringent security requirements in the world and for good reason. The data and information they handle are often highly sensitive, making them a prime target for attackers. As such, these organizations must take...
3 min read
CallTower Blog Team: Sep 8, 2022 9:45:00 AM
As a business leader, you already know the benefits of your new unified communications as a service (UCaaS) platform. By bridging technologies and enabling mobility, scalability, and communicative flexibility, UCaaS solutions can change office...
2 min read
CallTower Blog Team: Sep 1, 2022 9:45:00 AM
The Microsoft Teams Government Cloud High baseline requirements provide a consistent set of security controls across all Office 365 GCC High customers. To meet these requirements, you must have proper security controls in place for your compliance with...