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customer satisfaction

2 min read

Channel Sales Tips: Creating a Customer Centered Presentation

The basics of selling continue to change right before our eyes. So many once-essential procedures, concepts, and strategies are no longer significant as they once were. However, one of the things that will always have a significance when it comes to...

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2 min read

UC and Its Place in Telecom: What is Synchronous Communication?

When we think about ways to successfully integrate business and organization communication services and systems so efficiency and productivity can be improved, we usually think about Unified Communication (UC). UC can provide businesses and organizations...

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3 min read

Solution Selling - How to Diagnose Customer Pain Points

Imagine you have come down with an illness and you go to your doctor to find some relief. What would you think if your doctor conducted a quick examination and asked you no questions, followed by a dismissive prescription, saying you’ll probably feel...

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3 min read

5 Major Telecom Marketing Tactics for 2020

2020 looks to be an exciting year for the telecom industry, with new tech in development set to continue on through the course of the next few years. For marketers and channel sales reps looking to adapt to the growing trends in B2B sales, there are a...

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2 min read

Channel Sales Reps: Enhance Your Strategy and Engage with Customers

For many reps, figuring out how to effectively boost their channel sales can be a big challenge. When it comes to boosting channel sales, many reps find it challenging to figure out how to actually impact and influence consumers. This is highly...

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2 min read

Channel Partner Tips: Minimizing Conflict

Channel partners can be incredibly beneficial. When partnerships are formed with other vendors, businesses will be able to offer better and stronger products and services, as well as a better overall customer experience. However, sometimes channel...

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1 min read

Customer Experience (CX) Strategy: 5 Hurdles You May Face

Developing an effective customer experience (CX) strategy is a key step to creating an exciting and engaging customer pool. However, customer experience leaders still face challenges in turning that strategy into a reality.

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2 min read

3 Upsell Tips to Determine Customer Readiness

 

 

 Upselling products and services to current customers are perhaps just as critical in sales as making connections with new customers, as customers you already have a reputation with may be willing to further invest in your services. In fact, part of...

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