CALLTOWER Blog

Stay Connected. Stay Ahead.

2 min read

Increase Workplace Efficiency with Microsoft Teams Telephony

With the introduction of modern technology, businesses are reaping the benefits of unified communication as a service (UCaaS) systems like Microsoft Teams. In fact, according to a recent survey, companies using cloud-based team calling saw a 23%...

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2 min read

SIP Trunking: The Coronavirus Effect

At the hand of the pandemic, more and more organizations have found themselves working in a remote environment, forcing them to ask questions like “How exactly does our company stay connected while working in a virtual space?”  The leading solution to...

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2 min read

How Cloud Communication Can Help You Expand Your Business Globally 

Running a business demands multitasking and staying ahead of the competition. To be successful, companies must expand their capabilities to reach new markets and customers across the globe. Cloud communication technology can provide an efficient platform...

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3 min read

Zoom, Webex, and Teams: A Comparison of Three Key Collaboration Tools

In the business world, collaboration is key. Whether you're working on a project with colleagues in other departments or holding a meeting with clients, being able to communicate effectively is essential to getting the job done.

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3 min read

The ROI of Contact Center as a Solution (CCAAS): Why It Pays to Invest

Contact Center as a Solution (CCaaS) is an emerging technology that delivers customer service through the cloud, allowing businesses to use CCaaS to provide customer service from anywhere in the world.

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3 min read

7 Ways Microsoft Teams Can Help Future-Proof Your Business

Microsoft Teams is a powerful cloud-based communication and collaboration platform from Microsoft. It allows businesses to connect with their teams, customers, partners, and resources in one centralized location. With features like chat, file sharing,...

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2 min read

What's New with Microsoft Teams in 2023?

After the 2020 pandemic, remote work has picked up a lot, and going into the next years; it will keep growing. Most people coming into the workforce need such independence to offer productivity. Microsoft has been looking at ways to ensure the dream is...

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2 min read

Future Proofing Your Business With Cloud Calling

The rapid adoption of cloud-based technologies across all industries has reshaped the way businesses operate and has ushered in a new era of innovation. In today's landscape, an organization's ability to remain resilient in the face of constant change...

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