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Tonya Andrea: Feb 2, 2023 9:15:00 AM
With the introduction of modern technology, businesses are reaping the benefits of unified communication as a service (UCaaS) systems like Microsoft Teams. In fact, according to a recent survey, companies using cloud-based team calling saw a 23%...
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Tonya Andrea: Jan 27, 2023 9:42:47 AM
At the hand of the pandemic, more and more organizations have found themselves working in a remote environment, forcing them to ask questions like “How exactly does our company stay connected while working in a virtual space?” The leading solution to...
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Tonya Andrea: Jan 19, 2023 9:15:00 AM
Running a business demands multitasking and staying ahead of the competition. To be successful, companies must expand their capabilities to reach new markets and customers across the globe. Cloud communication technology can provide an efficient platform...
3 min read
CallTower Blog Team: Jan 6, 2023 9:15:00 AM
In the business world, collaboration is key. Whether you're working on a project with colleagues in other departments or holding a meeting with clients, being able to communicate effectively is essential to getting the job done.
3 min read
CallTower Blog Team: Dec 16, 2022 9:15:00 AM
Contact Center as a Solution (CCaaS) is an emerging technology that delivers customer service through the cloud, allowing businesses to use CCaaS to provide customer service from anywhere in the world.
3 min read
CallTower Blog Team: Dec 14, 2022 9:45:00 AM
Microsoft Teams is a powerful cloud-based communication and collaboration platform from Microsoft. It allows businesses to connect with their teams, customers, partners, and resources in one centralized location. With features like chat, file sharing,...
2 min read
CallTower Blog Team: Dec 7, 2022 9:45:00 AM
After the 2020 pandemic, remote work has picked up a lot, and going into the next years; it will keep growing. Most people coming into the workforce need such independence to offer productivity. Microsoft has been looking at ways to ensure the dream is...
2 min read
Tonya Andrea: Nov 10, 2022 9:15:00 AM
The rapid adoption of cloud-based technologies across all industries has reshaped the way businesses operate and has ushered in a new era of innovation. In today's landscape, an organization's ability to remain resilient in the face of constant change...