CALLTOWER Blog

2 min read

What to Expect in the Telecom Industry in 2021

CallTower Blog Team: Jan 22, 2021 9:45:00 AM

As new technologies get into the telecom sector, industry players can look forward to enhanced innovation, growth, and disruption. Disruptive digital trends have already caused significant transformations in sales, marketing, and customer experience....

2 min read

CallTower Connect: Issue Resolution Through Self-Service

Kade Herbert: Jul 30, 2020 9:45:00 AM

Customers Enjoy Self-Service Issue Resolution at Three Times National Average with CallTower Connect

2 min read

Video Conferencing ROI: The Benefits of Investing

CallTower Blog Team: Jun 25, 2020 9:45:00 AM

It is likely that you have heard a lot of hype in recent years about the benefits of video conferencing. However, you may still find yourself wondering whether video conferencing is worth the expense. Will you see a large enough return on investment to...

2 min read

3 Ways for Channel Reps to Deliver Value to Customers

CallTower Blog Team: Mar 14, 2019 9:33:00 AM

Understanding the Needs of the Customer is Crucial to Channel Success

The demand for unified communications and collaboration solutions is higher than ever, and it continues to grow. Businesses and organizations continue to look for more ways to increase...

2 min read

3 Upsell Tips to Determine Customer Readiness

CallTower Blog Team: Nov 15, 2018 9:33:00 AM

 Upselling products and services to current customers are perhaps just as critical in sales as making connections with new customers, as customers you already have a reputation with may be willing to further invest in your services. In fact, part of...