CALLTOWER Blog

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3 min read

6 Important Upcoming Trends in UCaaS for 2022

Universal Communication as a Service (UCaaS) has become an essential part of the business landscape. Already a rising trend in 2019, the hybrid needs of the pandemic has since skyrocketed the importance of Universal Communications for businesses of every...

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1 min read

SIP Gateway: Microsoft Teams on Legacy PBX Phones

In today's quickly evolving global economy, Unified Communications solutions empower business strategies to break through boundaries that were once roadblocks. Decision-makers are taking a close look at which solutions boost productivity, collaboration,...

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2 min read

CCaaS, Cloud Based Solutions, and Your Customers in 2022

Current technological trends suggest that companies will continue to seek cost-effective ways to interact with their clients and customers online in 2022, significantly increasing the demand for Customer Relationship Management (CRM) options like CCaaS...

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2 min read

InformaCast: Emergency Alert Features and Notification Solutions

CallTower now offers Singlewire's InformaCast Emergency Alert System for both Microsoft Teams and Cisco systems

InformaCast Fusion is a mass notification system that excels in the three most critical areas of delivering effective emergency messages:...

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2 min read

Microsoft Teams Telephony: The ROI of  VOIP Business Phone Systems

Every business has to make the right infrastructure choices for its business model, overhead, and team. This includes the business phone system you select. Traditionally, you wire the office with phone lines. Every desk gets a phone line and a handset....

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2 min read

What is Operator Connect for Microsoft Teams?

Today, Microsoft Teams has 145 million day-to-day active users. Teams is the leading technology in the transition to flexible work. Companies are on the same page when it comes to hybrid work as the future operating method. Companies globally are...

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2 min read

What's Coming to Microsoft Teams in 2022?

With the present worldwide scenario obligating many people to work remotely, Microsoft Teams has become a necessary staple. Microsoft is preparing several enhancements to its Microsoft Teams collaboration platform to be unleashed in early 2022. As such,...

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