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3 min read
CallTower Blog Team: Jul 21, 2022 9:45:00 AM
Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an evolving business landscape, the contact center must be able to quickly adapt to change.
3 min read
CallTower Blog Team: Jul 14, 2022 9:45:00 AM
Contact centers are rapidly becoming a necessity in the global business world. For this reason, businesses should start thinking about their contact center solutions as they go global. One way to do this is by hiring a dedicated contact center solution...
1 min read
CallTower Blog Team: Jul 7, 2022 9:45:00 AM
Microsoft has recently introduced Voice-enabled Microsoft Teams, allowing users to communicate with each other in a more natural and engaging way. The introduction of this new feature coincides with that of the Surface Hub 2.0, which has voice...
3 min read
CallTower Blog Team: Jun 23, 2022 9:45:00 AM
With the advent of the digital workplace, companies have more options than ever before for how to communicate and collaborate. But what's the best way to go about it?
2 min read
CallTower Blog Team: Jun 16, 2022 9:45:00 AM
Microsoft Teams is a collaboration platform that business users are utilizing to improve their communication and workflow. With Microsoft Teams, users can communicate with co-workers in real-time by sending messages, sharing files, and participating in...
2 min read
CallTower Blog Team: Jun 9, 2022 9:45:00 AM
While working remotely is a great option, especially for people who love to travel around the world, maintaining regular communication can be very challenging at times.
3 min read
CallTower Blog Team: Jun 2, 2022 9:45:00 AM
In a globalized economy, the workplace has become increasingly borderless. Employees are no longer confined to one country or one time zone. Businesses must now operate across multiple countries and cultures. This can be a challenge for companies, which...
2 min read
CallTower Blog Team: May 20, 2022 9:45:00 AM
Cisco Webex is one of the best collaboration platforms available on the market today. It is simple to use, provides features that employees want and need, and can effectively keep your team connected no matter where they are. Cisco Webex continues to...