CALLTOWER Blog

Stay Connected. Stay Ahead.

2 min read

The 9 Best Collaboration Elements of Microsoft Teams

Microsoft Teams is a powerful collaboration tool that can help teams be more productive and efficient. However, with so many features and options, it can be difficult to know which ones are the best for your team. In this article, we'll explore some of...

Read More

2 min read

The Digital Workplace: An All-in-One Platform

The lines between the office and where work happens are blurred. Gone are the days of needing a separate office for each department. There's a new way of working, and it's called the digital workplace. This is an all-in-one platform that allows employees...

Read More

2 min read

Team Building Games and Fun with Microsoft Teams in 2022

Now that Microsoft has had five years to build and perfect the 'go-to' video conferencing and chat software for home, business, enterprise, and education, it's time to see what Microsoft Teams is going to look like after the dust settles!

Read More

2 min read

Understanding Microsoft Teams Direct Routing for GCC High

At no other time in history have we seen the push for bigger and better compliance and security measures in place to protect the data that pertains to our Federal Government. Sensitive data sets from the companies and industries doing business with the...

Read More

2 min read

The Digital Workplace: UCaaS and CCaaS Decouple From the Desk Phone

The modern workspace is now capable of going completely digital. Two years ago, we were reeling at the idea of going full remote for most businesses most of the time. Having done so for a few months - or much longer - we see new possibilities opening...

Read More

2 min read

8 Ways to Enhance Your Microsoft Teams Cyber Security in 2022

Microsoft Teams offers an effective tool for collaboration and communication. However, the recent spike in cyberattacks and users' poor security practices have made Teams vulnerable to all kinds of data breaches. You can make Teams safer and prevent...

Read More

1 min read

Microsoft Teams turns Five in 2022: Looking Ahead

As of March, Microsoft's Teams has been available for five years. In that time, Teams' usage has grown exponentially, with Microsoft officials claiming Teams as the 'fastest growing business app' in Microsoft history. But, looking ahead, where does...

Read More

2 min read

5 Major Trends Coming to CCaaS in 2022

As more businesses look for ways to stay in constant contact with customers, learning how to personalize communications effectively has been a long process of trial and error. With the ultimate goal of optimizing customer service, businesses have looked...

Read More