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An image of a mobile device featuring a coupon application tailored for MSFT copilot use, highlighting savings and promotions

2 min read

Maximizing Productivity: Work Smarter, Not Harder with MSFT Copilot

Tonya Andrea: Feb 3, 2025 11:26:18 AM

How Microsoft 365 Copilot Helps Teams Work Smarter, Not Harder In today’s fast-paced, hybrid work environment, achieving efficiency and productivity...

Global UCaaS Solutions. Network of connectivity.

3 min read

CallTower's Global UCaaS Solutions: Empowering Business Communication

Evan Lewis: Jan 31, 2025 12:00:00 PM

Unified Communications as a Service (UCaaS) has become an essential technology for businesses aiming to streamline collaboration, improve...

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Contact Center Solutions Trends. A laptop and a headset sit on a desk, representing a contemporary and efficient workspace for productivity.

2 min read

The Future of CCaaS: 2025 Trends Redefining Contact Center Solutions

Tonya Andrea: Oct 31, 2024 9:15:00 AM

Introduction As we approach 2025, Contact Center as a Service (CCaaS) is set to undergo transformative advancements, propelled by new technologies...

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AI-Driven Communication. A diverse group of individuals collaborating around a table, each engaged with their laptops in a productive environment.

2 min read

Transforming Business Communication in 2025: AI-Driven Communication

Tonya Andrea: Oct 24, 2024 9:15:00 AM

Transforming Business Communication in 2025: The AI-Driven Revolution As we step into 2025, the world of business communication is undergoing a...

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3 min read

Outsmarting Outages with CallTower Solutions

Tonya Andrea: Oct 17, 2024 9:15:00 AM

Introduction The recent Microsoft outage on October 10, 2024, made headlines as it brought down essential services like Outlook, Microsoft Teams, and...

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Optimize your contact center for the holiday rush. Woman crossing busy street.

3 min read

Success Strategies: Optimize your contact center for the holiday rush

Tonya Andrea: Oct 10, 2024 9:15:00 AM

Introduction As the holiday season approaches, businesses often face one of their busiest times of the year. For contact centers, this can mean...

Contact Center ccaas Blog CallTower

Edge Computing and UCaaS. A laptop displaying a video call with multiple participants engaged in conversation.

4 min read

Edge Computing & UCaaS: How Emerging Tech is Changing Communication

Tonya Andrea: Oct 3, 2024 9:15:00 AM

Introduction In today’s fast-paced business environment, seamless and reliable communication is the backbone of organizational success. Unified...

UCaaS unified communications Microsoft Blog Zoom webex CallTower cloud communications

Microsoft Licensing. A businessman with a compass stands before a stock chart, representing guidance in financial decision-making.

4 min read

Navigating Microsoft Licensing for UCaaS: What You Should Know in 2024

Tonya Andrea: Sep 19, 2024 9:15:00 AM

Introduction In 2024, businesses face a dynamic landscape where Unified Communications as a Service (UCaaS) is essential for seamless collaboration...

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