CALLTOWER Blog

Stay Connected. Stay Ahead.

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Cloud communications and direct-to-carrier Microsoft Teams integration with connected users and devices, representing Operator Connect and UCaaS solutions.

2 min read

Evolving Direct-to-Carrier Calling with Operator Connect

The Operator Connect Evolution: What’s Next in Direct-to-Carrier Microsoft Teams Integration? The world of unified communications is moving faster...

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A lock symbol on laptop screen to indicate CMMC and cybersecurity

4 min read

Understanding CMMC & How CallTower Supports Contractors with GCC High

Cybersecurity threats are growing more sophisticated every day, creating challenges for organizations handling sensitive data. For companies working...

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Office chair and laptop symbolizing Remote Work and BYOD in UCaaS

3 min read

Remote Work and BYOD in UCaaS: Transforming How Businesses Work

The landscape of work has transformed dramatically, with businesses increasingly adopting remote work models and modern communication solutions....

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Handcuffs and cash beside office phone on desk, symbolizing phone system security risks.

2 min read

🔒 Your Phone System Might Be Your Weakest Security Link

🔒 Your Phone System Might Be Your Weakest Security Link When businesses think of cybersecurity, they often zero in on firewalls, email phishing, and...

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Vintage-style balance scale suspended from a fluffy cloud in a blue sky, symbolizing weighing cloud contact centers against traditional options.

2 min read

Cloud Contact Centers vs. On-Prem: What’s Changed in 2025

Cloud Contact Centers vs. On-Prem: What’s Changed (and What Hasn’t) in 2025 ☁️🏢📞 The way companies support their customers is evolving fast — and...

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EMEA Business with UCaaS & CCaaS: Global network map highlighting the EMEA region from space.

2 min read

Recession-Proofing Your EMEA Business with UCaaS & CCaaS Bundles

Recession-Proofing Your EMEA Business with UCaaS & CCaaS Bundles 📉 In today’s unpredictable economic climate, businesses across the EMEA region are...

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A young woman with curly hair works on a laptop in a boutique-style workspace surrounded by clothing racks, shipping boxes, and packaging materials, suggesting Unified Communications for retail or e-commerce business.

2 min read

Unified Communications for Retail: Solving Multi-Location Challenges

Unified Communications for Retail: Solving Multi-Location Communication Challenges Retail businesses with multiple locations face a unique...

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