CALLTOWER Blog

2 min read

3 Upsell Tips to Determine Customer Readiness

Upselling products and services to current customers are perhaps just as critical in sales as making connections with new customers, as...

2 min read

Empathy: Exploring the Key to Customer Satisfaction

Business leaders agree that empathy, the ability to connect with people on a deep, emotional level, is essential to sales. In fact, salespeople with...

3 min read

Microsoft Teams and Skype for Business: Comparing Application Sharing

Microsoft Teams is getting a lot of attention 2018. While Microsoft's goal is to ultimately replace Skype for Business Online services with Microsoft...

2 min read

4 Tips to Help You Increase Customer Satisfaction

In sales, keeping customers happy is one of the most important things representatives must do to bring in and maintain clients. The fact is that...