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2020 recap ucaas kept us afloat mask laptop

2 min read

2020 Recap: How UCaaS Kept Us Afloat

2020 changed everything. Organizations shut their doors due to the COVID-19 crisis, conferences were cancelled and travel ceased. Many found themselves working from home overnight. Cloud-based services, particularly video collaboration, quickly...

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ucaas solutions critical advantages

2 min read

The Critical Advantages of UCaaS Solutions

Unified Communication as a Service (UCaaS) solutions have transformed the capability of companies to connect and communicate in a professional and...

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remote work in the future microsoft teams cisco

2 min read

A Glimpse at Remote Work in the Future

The coronavirus pandemic (COVID-19) changed in significant ways how we work, play, and live. The shut-downs of this past spring provided a jump-start...

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gcc high audio conferencing via microsoft teams direct routing

1 min read

How to Get GCC High Audio Conferencing via Microsoft Teams Direct Routing

To meet the unique and evolving requirements of the United States Department of Defense, as well as contractors holding or processing DoD controlled...

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contact center as a service ccaas better contact center

2 min read

Contact Center as a Service (CCaaS): Creating a Better Contact Center

Cloud-based technology continues to bring major changes to businesses and organizations, and contact centers are not exempt from the changes. Today,...

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microsoft teams direct routing pbx

1 min read

Why You Should Move from PBX to Microsoft Teams

Microsoft Teams isn't just a hub for teamwork, it's a platform for all forms of effective business communication. If you're not already familiar with...

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microsoft teams direct routing contact center as a service ccaas call center

2 min read

How to Effectively Combine Microsoft Teams Direct Routing with CCaaS

The landscape of business is changing rapidly and businesses need the ability to communication from anywhere, at any time. Completely supported...

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microsoft office 365 2021

2 min read

What to Expect From Microsoft Office 365 In 2021

The head of design at Microsoft presented the company's vision for Microsoft Office and Microsoft 365. It tries to help users remain focused when...

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