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CallTower Blog Team: Nov 20, 2020 9:45:00 AM
Cloud-based technology continues to bring major changes to businesses and organizations, and contact centers are not exempt from the changes. Today, Contact Center as a Service (CCaaS) is causing a disturbance in call centers and overriding old...
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Kade Herbert: Nov 19, 2020 9:45:00 AM
Microsoft Teams isn't just a hub for teamwork, it's a platform for all forms of effective business communication. If you're not already familiar with...
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Kade Herbert: Nov 16, 2020 9:30:00 AM
The landscape of business is changing rapidly and businesses need the ability to communication from anywhere, at any time. Completely supported...
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CallTower Blog Team: Nov 12, 2020 9:45:00 AM
The head of design at Microsoft presented the company's vision for Microsoft Office and Microsoft 365. It tries to help users remain focused when...
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Kade Herbert: Nov 6, 2020 9:45:00 AM
Cisco Webex is one of the most popular workplace communication platforms in the world alongside Microsoft Teams, and it helps organizational teams...
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Kade Herbert: Nov 5, 2020 9:45:00 AM
In many ways Office 365 is a digital workplace. It enables employees to improve productivity and job satisfaction by removing the dependency on a...
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Kade Herbert: Nov 4, 2020 4:08:14 PM
If you’re looking to increase efficiency and cut costs, you have to make the most of your IT administrative team. You don’t want a well-trained group...
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Kade Herbert: Oct 23, 2020 9:45:00 AM
The idea of operating within your own walls has definite benefits, it comes with a few drawbacks for both the self-employed and the telecommuting...