CALLTOWER Blog

Stay Connected. Stay Ahead.

1 min read

5 Criteria for Unified Communications Technical Preparedness

Successful deployment of a Unified Communications (UC) solution depends on careful evaluation of your technical preparedness. There are several questions that need to be addressed...

Read More
Connect_2.0_tile2

1 min read

UC ANALYTICS 2.0

In March, 2017, CallTower introduced UC Analytics, a powerful advanced Skype4B UC reporting and analytics solution that produces real-time...

Read More
Austin-Background

1 min read

Cisco Auto Attendant

CallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect simplifies the setup...

Read More

2 min read

Take Charge of Your Data: 7 Key Contact Center Metrics Explained

Originally posted on Five9: Many companies embrace the value of "commitment to continuous improvement." What we measure, improves. The only way to...

Read More

2 min read

Survey Results: Benefits of CCaaS Deployments

Originally posted by Five9: We all know the Buyer's Journey, right? It's the three stages of a suspect's journey to becoming a customer: first...

Read More
The-Ideal-Team-Player

2 min read

The Power of UCaaS + CT Cloud Boost

How can CT Cloud Boost improve the UCaaS customer experience and boost value to partners?... Let’s find out Real-time applications such as voice,...

Read More

1 min read

Emergency Notification,  CT Cloud Fax, International Calling for Mobile Phones, and much more.

In addition to the reliability, flexibility, and affordability you have come to expect from us, we are excited to offer a variety of new features....

Read More

2 min read

4 Modern Ways to Maximize CRM ROI

Originally posted by Five9 - When your enterprise is built on sales, service, and customer satisfaction, you depend on the power of information. To...

Read More