Cloud Contact Centers vs. On-Prem: What’s Changed in 2025
Cloud Contact Centers vs. On-Prem: What’s Changed (and What Hasn’t) in 2025 ☁️🏢📞
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CallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect simplifies the setup and management of CallTower solutions facilitated within one easy-to-use web or mobile application.
Now you can easily create Cisco Auto Attendants from within CallTower Connect.
Auto attendant (AA) is a telephony application within our Cisco Unified Communications offering that transfers incoming calls to various extensions as specified by callers, without the intervention of a human operator.
An AA may also be called a virtual receptionist. An auto attendant can route calls to landline phones, mobile phones, VoIP devices, extensions and recordings, as well as another auto attendant.
CISCO AUTO ATTENDANT BENEFITS:
Check out our quick training video for more information
Ready to learn more?
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