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unified communications

Cisco Auto Attendant

September 13, 2017

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Cisco Auto AttendantCallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect  simplifies the setup and management of CallTower solutions facilitated within one easy-to-use web or mobile application.

Now you can easily create Cisco Auto Attendants from within CallTower Connect. 


Auto attendant (AA) is a telephony application within our Cisco Unified Communications offering that transfers incoming calls to various extensions as specified by callers, without the intervention of a human operator.

An AA may also be called a virtual receptionist.  An auto attendant can route calls to landline phones, mobile phones, VoIP devices, extensions and recordings, as well as another auto attendant. 


  • Automatic Call Routing
  • Dial by Name Corporate Directory
  • Holiday, Business & After Business Hours Greetings and Schedules
  • Access to Corp. Voicemail
  • Offer pre-recorded messages (directions, instructions)
  • Secret Menus
  • 24x7x365 Cloud Access
  • Voice Recognition

Check out our quick training video for more information

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