1 min read

Cisco Auto Attendant

Featured Image

Cisco Auto AttendantCallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect  simplifies the setup and management of CallTower solutions facilitated within one easy-to-use web or mobile application.

Now you can easily create Cisco Auto Attendants from within CallTower Connect. 


Auto attendant (AA) is a telephony application within our Cisco Unified Communications offering that transfers incoming calls to various extensions as specified by callers, without the intervention of a human operator.

An AA may also be called a virtual receptionist.  An auto attendant can route calls to landline phones, mobile phones, VoIP devices, extensions and recordings, as well as another auto attendant. 


  • Automatic Call Routing
  • Dial by Name Corporate Directory
  • Holiday, Business & After Business Hours Greetings and Schedules
  • Access to Corp. Voicemail
  • Offer pre-recorded messages (directions, instructions)
  • Secret Menus
  • 24x7x365 Cloud Access
  • Voice Recognition

Check out our quick training video for more information

Ready to learn more?


Four Trends Shaping the Future of Cloud Communications in EMEA


As the digital landscape continues to evolve, cloud communications have emerged as a pivotal component for businesses striving to stay...

Read More

MSFT Teams Goes Solo: A Comprehensive Guide to Its Standalone Journey


In an exciting turn of events, Microsoft has announced that Microsoft Teams, its flagship collaboration and communication platform, will...

Read More

Building Resilient Contact Centers: Managing Volume & Stress in CCaaS


In today's fast-paced digital world, the demand for efficient, responsive, and adaptable contact centers has never been higher....

Read More