1 min read

Cisco Auto Attendant

Featured Image

Cisco Auto AttendantCallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect  simplifies the setup and management of CallTower solutions facilitated within one easy-to-use web or mobile application.

Now you can easily create Cisco Auto Attendants from within CallTower Connect. 

CISCO AUTO ATTENDANT

Auto attendant (AA) is a telephony application within our Cisco Unified Communications offering that transfers incoming calls to various extensions as specified by callers, without the intervention of a human operator.

An AA may also be called a virtual receptionist.  An auto attendant can route calls to landline phones, mobile phones, VoIP devices, extensions and recordings, as well as another auto attendant. 

CISCO AUTO ATTENDANT BENEFITS:

  • Automatic Call Routing
  • Dial by Name Corporate Directory
  • Holiday, Business & After Business Hours Greetings and Schedules
  • Access to Corp. Voicemail
  • Offer pre-recorded messages (directions, instructions)
  • Secret Menus
  • 24x7x365 Cloud Access
  • Voice Recognition

Check out our quick training video for more information

Ready to learn more?

 

Conversational AI: The Cornerstone of Contact Center Transformation

Why Conversational AI is the Cornerstone of Digital Transformation

In an era where customer expectations are higher than ever, businesses are seeking...

Read More

CallTower's Global CCaaS Solutions: Revolutionizing Customer Engagement

Customer experience has never been more critical for businesses striving to stand out in competitive markets. To meet these demands, CallTower...

Read More

Maximizing Productivity: Work Smarter, Not Harder with MSFT Copilot

How Microsoft 365 Copilot Helps Teams Work Smarter, Not Harder

In today’s fast-paced, hybrid work environment, achieving efficiency and productivity...

Read More