CALLTOWER Blog

Stay Connected. Stay Ahead.

Unified-Communications.jpg

2 min read

Unified Communications Has Changed How Meetings Work

In the traditional meeting, everyone gathers in the same place, around a table or in rows of chairs. More and more, though, it's no longer necessary to bring everyone to one location. Unified Communications (UC) provides tools that let people meet...

Read More

1 min read

Managed Voice Continuity (MVC) - Cisco

Application failover solutions in the event of a down single circuit connection, emergency or natural disaster. Managed Voice Continuity (MVC)...

Read More

2 min read

5 Video Conferencing Tips From The Pros

Do you want to get more out of your video conferencing experiences whether it is securing a new client, holding a staff meeting with your team, or...

Read More

Prime St. Louis Data Center Space Available at a Discount

We have dedicated colocation space at the Neutrality data center in St. Louis. We use a portion of the space, but we have more than we need. That’s...

Read More

2 min read

4 Contact Center Pain Points & How to Fix Them

Originally published by Five9: Your C-suite has aggressive plans to grow sales, service standards, customer satisfaction, and your company's bottom...

Read More

3 min read

UC JOURNEY -IMPLEMENTATION

- CRITERIA FOR A SUCCESSFUL UCAAS IMPLEMENTATION - As you begin any implementation process it is essential to have a solid plan with your hosted...

Read More
iStock-506195444.jpg

2 min read

Keep Your Customers Satisfied With Contact Center Call-Back Technology

No one likes being placed on hold for a significant amount of time. Some customers will hang up after they have been placed on hold for two minutes....

Read More
en-INTL-PDP0-Surface-Hub-55in-HP6-00001-P2.jpg

1 min read

UC JOURNEY - Today's Dynamic Workforce

YOUR PEOPLE // Collaborate Your workforce is your number one asset. Securing business communication technologies that encourage pro-active...

Read More