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CallTower Blog Team: May 25, 2017 11:39:15 AM
No one likes being placed on hold for a significant amount of time. Some customers will hang up after they have been placed on hold for two minutes. One of the best ways to deal with this type of problem is to make the capacity of your agents better...
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Seanna Baumgartner: May 19, 2017 8:56:30 AM
YOUR PEOPLE // Collaborate Your workforce is your number one asset. Securing business communication technologies that encourage pro-active...
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We have all had exciting events in our lives where we took lots of time, energy, and money to make them memorable experiences. Producing exceptional...
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CallTower Blog Team: May 2, 2017 1:05:44 PM
St. Louis, MS, May 1, 2017—Appia Communications, a leading provider in cloud-based business communication and networking services, and VTech...
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CallTower Blog Team: Apr 24, 2017 2:14:40 PM
A Complete Unified Communications and Collaboration Recording Solution for Skype for Business and Cisco. Moving communications to the cloud improves...
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CallTower Blog Team: Apr 6, 2017 2:32:00 PM
Triple your Productivity while Improving Customer Satisfaction Get all the benefits of feature-rich, on-premise systems with none of the hassle. The...
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CallTower Blog Team: Apr 5, 2017 12:28:51 PM
Cisco Unified Communications mobile and remote EDGE access are a fundamental part of Cisco Collaboration Architecture. EDGE allows endpoints such as...
3 min read
Seanna Baumgartner: Apr 3, 2017 3:22:10 PM
CallTower's, Chief Revenue Officer, William Rubio, discusses the current Unified Communications as a Service (UCaaS) marketplace.
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