CALLTOWER Blog

Stay Connected. Stay Ahead.

Austin-Background

1 min read

Cisco Auto Attendant

CallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect simplifies the setup and management of CallTower solutions facilitated within one easy-to-use web or mobile application....

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2 min read

Take Charge of Your Data: 7 Key Contact Center Metrics Explained

Originally posted on Five9: Many companies embrace the value of "commitment to continuous improvement." What we measure, improves. The only way to...

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2 min read

Survey Results: Benefits of CCaaS Deployments

Originally posted by Five9: We all know the Buyer's Journey, right? It's the three stages of a suspect's journey to becoming a customer: first...

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The-Ideal-Team-Player

2 min read

The Power of UCaaS + CT Cloud Boost

How can CT Cloud Boost improve the UCaaS customer experience and boost value to partners?... Let’s find out Real-time applications such as voice,...

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1 min read

Emergency Notification,  CT Cloud Fax, International Calling for Mobile Phones, and much more.

In addition to the reliability, flexibility, and affordability you have come to expect from us, we are excited to offer a variety of new features....

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2 min read

4 Modern Ways to Maximize CRM ROI

Originally posted by Five9 - When your enterprise is built on sales, service, and customer satisfaction, you depend on the power of information. To...

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Unified-Communications.jpg

2 min read

Unified Communications Has Changed How Meetings Work

In the traditional meeting, everyone gathers in the same place, around a table or in rows of chairs. More and more, though, it's no longer necessary...

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1 min read

Managed Voice Continuity (MVC) - Cisco

Application failover solutions in the event of a down single circuit connection, emergency or natural disaster. Managed Voice Continuity (MVC)...

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