CALLTOWER Blog

Stay Connected. Stay Ahead.

2 min read

7 Ways Office 365 Improves Business Operations

Office 365 is a powerful group of software applications that are particularly effective for businesses and organizations. In this article, we'll explain the top seven benefits of O365 in relation to your business operations.

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Microsoft-365-1

2 min read

Skype for Business: 4 Things You Didn't Know You Could Do

We know what you probably think about Skype for Business (Skype4B). You probably think it's just the program you use when you want to communicate...

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Metaswitch-Background

2 min read

Top 5 Reasons to become a UCaaS White Label Partner

Do an online search for UCaaS (Unified Communications as a Service) and you will find an abundance of information on how fast this industry is...

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Connect_2.0_tile2

1 min read

UC ANALYTICS 2.0

In March, 2017, CallTower introduced UC Analytics, a powerful advanced Skype4B UC reporting and analytics solution that produces real-time...

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Austin-Background

1 min read

Cisco Auto Attendant

CallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect simplifies the setup...

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2 min read

Take Charge of Your Data: 7 Key Contact Center Metrics Explained

Originally posted on Five9: Many companies embrace the value of "commitment to continuous improvement." What we measure, improves. The only way to...

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2 min read

4 Ways to Examine The ROI of Video Conferencing

You don't have to be some huge, national corporation to use various business communications systems within your business. Whether you are a company...

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2 min read

Survey Results: Benefits of CCaaS Deployments

Originally posted by Five9: We all know the Buyer's Journey, right? It's the three stages of a suspect's journey to becoming a customer: first...

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