CALLTOWER Blog

3 min read

How to Avoid the 5 Hidden Costs of UCaaS

Kade Herbert: Feb 4, 2021 9:45:00 AM

Unified Communication as a System (UCaaS) enables a more collaborative and interconnected organization, both internally between organization members and externally to clients, partners and remote agents. 

2 min read

PBX vs. VoIP vs. UCaaS: Comparing Communication Systems

CallTower Blog Team: Jul 2, 2020 9:30:00 AM

PBX, VoIP, UCaaS - it seems like the technology terms will never end, especially with regard to communication systems. If you have been searching for different UC options for your business, there is a good chance you have compared these three...

2 min read

Comparing Business Communication: Cloud, Unified and VoIP

CallTower Blog Team: Nov 8, 2018 9:33:00 AM

Before the rise of internet communication in the form of Voice over Internet Protocol (VoIP), PBX systems were the height of business communication technology. PBX systems have traditionally offered features that are never found in consumer services like...

1 min read

3 Simple Ways to Improve IP Voice Call Quality

CallTower Blog Team: Oct 27, 2017 8:55:30 AM

Part of running a business means regularly looking for new ways to improve your business operations.  

If you are using IP Voice for your business communications, it is important to make sure that your call quality is optimized.

2 min read

4 Ways to Examine The ROI of Video Conferencing

Kade Herbert: Sep 7, 2017 9:35:00 AM

You don't have to be some huge, national corporation to use various business communications systems within your business.

Whether you are a company with hundreds of employees or a small, local business, you can benefit greatly from investing in a video...

2 min read

How is VoIP Evolving to Create UC in the Workplace?

CallTower Blog Team: Sep 20, 2016 3:06:00 PM

No doubt you've heard plenty about VoIP technology over the last several years, yet you've always thought technology change meant major inconvenience. An acronym for "Voice over Internet Protocol", VoIP changed the game when it came to technology set-up,...