CALLTOWER Blog

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1 min read

UC ANALYTICS 2.0

In March, 2017, CallTower introduced UC Analytics, a powerful advanced Skype4B UC reporting and analytics solution that produces real-time operational intelligence to help you make decisions faster. This September, we are proud to introduce the next...

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Austin-Background

1 min read

Cisco Auto Attendant

CallTower is proud to unveil a new feature functionality set within CallTower Connect for our Cisco customers. CallTower Connect simplifies the setup...

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2 min read

Take Charge of Your Data: 7 Key Contact Center Metrics Explained

Originally posted on Five9: Many companies embrace the value of "commitment to continuous improvement." What we measure, improves. The only way to...

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2 min read

4 Ways to Examine The ROI of Video Conferencing

You don't have to be some huge, national corporation to use various business communications systems within your business. Whether you are a company...

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2 min read

Survey Results: Benefits of CCaaS Deployments

Originally posted by Five9: We all know the Buyer's Journey, right? It's the three stages of a suspect's journey to becoming a customer: first...

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Skype for Businss Headsets

2 min read

Consider These 5 Tips when Improving Communication with Headsets

No matter how many calls or online conferencing you make in a day, a headset makes life in the office dramatically easier. A handheld phone may be...

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The-Ideal-Team-Player

2 min read

The Power of UCaaS + CT Cloud Boost

How can CT Cloud Boost improve the UCaaS customer experience and boost value to partners?... Let’s find out Real-time applications such as voice,...

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1 min read

Skype for Business New Meeting Experience

CallTower’s hosted Microsoft Skype for Business improves business communication & collaboration by streamlining interactions with employees and...

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