CallTower Blog Team

2020 impact on ucaas

2 min read

2020's Impact on the Future of UCaaS

Looking back at the year 2020 demands a stout heart, but we still have to ask: how will 2020 affect the future of UCaaS? The last decade has seen a steady increase in the rate of adoption of UC technology. This article will break down and explore...

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telecom industry woman engineer computers

2 min read

What to Expect in the Telecom Industry in 2021

As new technologies get into the telecom sector, industry players can look forward to enhanced innovation, growth, and disruption. Disruptive digital...

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work from home has changed bean bag laptop

2 min read

4 Ways Work from Home Has Changed in 2021

Before the 2020 coronavirus pandemic started, 47% of the American workforce had never worked from home. After COVID hit and lockdowns started, 44%...

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ucaas solutions critical advantages

2 min read

The Critical Advantages of UCaaS Solutions

Unified Communication as a Service (UCaaS) solutions have transformed the capability of companies to connect and communicate in a professional and...

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cisco hcs future of collaboration whiteboard

2 min read

The Future of Collaboration: Cisco HCS in 2021

As more businesses and organizations support remote work opportunities, there continues to be a rising demand for collaboration tools. Due to the...

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remote work in the future microsoft teams cisco

2 min read

A Glimpse at Remote Work in the Future

The coronavirus pandemic (COVID-19) changed in significant ways how we work, play, and live. The shut-downs of this past spring provided a jump-start...

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cisco webex changes and updates

2 min read

Cisco Webex Changes and Updates: What's New?

Cisco is one of the current leaders in the market for collaboration and communication channels. Recently, Cisco revealed a variety of updates for the...

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contact center as a service ccaas better contact center

2 min read

Contact Center as a Service (CCaaS): Creating a Better Contact Center

Cloud-based technology continues to bring major changes to businesses and organizations, and contact centers are not exempt from the changes. Today,...

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