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CallTower Blog Team: Apr 22, 2021 9:45:00 AM
The first few months of the year are some of the most intriguing times for technology. As we continue into 2021, everything from 5G to Microsoft Teams will continue to make an impact throughout the year. The surge we saw in the adoption of Microsoft...
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CallTower Blog Team: Apr 15, 2021 9:45:00 AM
In May 2020, Microsoft agreed to acquire 5G specialist Metaswitch Networks to expand their approach to empower operators and partner with various...
3 min read
CallTower Blog Team: Mar 26, 2021 9:45:00 AM
For decades, contact centers consisted mainly of customer service agents who handled incoming calls and attempted to resolve customer questions and...
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CallTower Blog Team: Mar 5, 2021 9:45:00 AM
Microsoft Teams has been quite a useful tool that has been used to spur the work from home (WFH) norm since the outbreak of the Covid-19 pandemic....
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CallTower Blog Team: Feb 26, 2021 9:45:00 AM
Some businesses and organizations have a preference for face-to-face meetings over video-based meetings using a video-based platform like Cisco...
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CallTower Blog Team: Feb 18, 2021 9:45:00 AM
If you are growing frustrated with handling communication lessons learned from work from home, we may be able to help. Here are five suggestions for...
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CallTower Blog Team: Feb 12, 2021 9:30:00 AM
The momentum in business collaboration has moved from enterprise social networks to mobile messaging applications and desktop applications. By...
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CallTower Blog Team: Feb 5, 2021 9:30:00 AM
Looking back at the year 2020 demands a stout heart, but we still have to ask: how will 2020 affect the future of UCaaS? The last decade has seen a...
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