CallTower Blog Team

microsoft teams updates woman working laptop

2 min read

Top Microsoft Teams Updates for Q3 & Q4 2021

Thanks to technologies such as Microsoft Teams, thousands of employers have fully adopted a work-from-home culture for their employees as the safest way to return to work in the wake of the COVID-19 pandemic.

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cisco webex experience new innovations

2 min read

New Innovations Coming to the Cisco Webex Experience

The Webex experience is heating up in 2021, with more exciting features for users to explore. Recently, the Cisco Webex team announced the arrival of...

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contact center agents xcaas ucaas

2 min read

What is xCaaS and How Can it Impact Your Organization?

Since the start of the pandemic early last year, businesses have learned tons of lessons—to guarantee business continuity. In 2020, the biggest part...

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hybrid workplace laptop work from home man

2 min read

UCaaS and the Hybrid Workplace

In the last one and half years, we've changed and learned a lot. Top of the list is where we work from. Throughout 2020 and now in 2021, remote work...

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teamwork collaboration fist bump ucaas

2 min read

How Collaboration Software Can Improve Teamwork

Establishing a teamwork culture that allows every employee to excel is more critical than ever. Today's collaboration tools are making this possible,...

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microsoft teams making money cash hands

2 min read

Making Money Using Microsoft Teams

Every workforce wants the same thing: to make money. Unfortunately, many businesses forget a key part of the process, especially when it relates to...

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2 min read

The Future of Work: What's New in Cisco HCS?

Powered by cloud technology, Cisco HCS delivers subscription-based, as-a-service solutions to businesses and organizations, including simplified...

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what is native direct routing for microsoft teams computer desk office

2 min read

What is Native Direct Routing for Microsoft Teams?

Has your workforce made their transition to working from home? If the majority of your workforce is still working from home, the use of Microsoft...

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