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2 min read
Tonya Andrea: Feb 2, 2023 9:15:00 AM
With the introduction of modern technology, businesses are reaping the benefits of unified communication as a service (UCaaS) systems like Microsoft Teams. In fact, according to a recent survey, companies using cloud-based team calling saw a 23% increase...
2 min read
Tonya Andrea: Jan 27, 2023 9:42:47 AM
At the hand of the pandemic, more and more organizations have found themselves working in a remote environment, forcing them to ask questions like “How exactly does our company stay connected while working in a virtual space?” The leading solution to...
2 min read
Tonya Andrea: Jan 19, 2023 9:15:00 AM
Running a business demands multitasking and staying ahead of the competition. To be successful, companies must expand their capabilities to reach new markets and customers across the globe. Cloud communication technology can provide an efficient platform...
3 min read
Tonya Andrea: Nov 3, 2022 9:45:00 AM
In an era of increased remote work and hybrid environments, many organizations have shifted to the adoption of cloud computing as a new utility. As we anticipate these work environments being a staple within many organizations, it is critical that IT...
1 min read
Tonya Andrea: Oct 21, 2022 9:45:00 AM
For businesses looking to implement a new collaboration tool, it can often feel like a clash between two titans: Cisco Webex and Microsoft Teams. Understanding the differences between Webex and Teams is crucial in deciding which one is the best for your...
3 min read
CallTower Blog Team: Sep 8, 2022 9:45:00 AM
As a business leader, you already know the benefits of your new unified communications as a service (UCaaS) platform. By bridging technologies and enabling mobility, scalability, and communicative flexibility, UCaaS solutions can change office...
2 min read
CallTower Blog Team: Aug 4, 2022 9:48:39 AM
Many of today's global businesses have migrated to a cloud-based phone system. This blog will discuss managing multiple UCaaS solutions in a multinational company without hassle. UCaaS is an acronym for Unified Communications as a Service. It refers to...
3 min read
CallTower Blog Team: Jul 21, 2022 9:45:00 AM
Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an evolving business landscape, the contact center must be able to quickly adapt to change.