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2 min read
CallTower Blog Team: May 10, 2021 9:45:00 AM
Your business or organization's relationship with the internet is a union of convenience.The integration of business communication services across multiple channels and multiple devices is known as Unified Communications as a Service (UCaaS). Your phone...
2 min read
CallTower Blog Team: Apr 22, 2021 9:45:00 AM
The first few months of the year are some of the most intriguing times for technology. As we continue into 2021, everything from 5G to Microsoft Teams will continue to make an impact throughout the year. The surge we saw in the adoption of Microsoft...
2 min read
CallTower Blog Team: Apr 15, 2021 9:45:00 AM
In May 2020, Microsoft agreed to acquire 5G specialist Metaswitch Networks to expand their approach to empower operators and partner with various network equipment operators. At the time the pending acquisition was announced, there were several questions...
2 min read
Kade Herbert: Mar 11, 2021 9:45:00 AM
Organizational communication isn’t always dictated by voice and email - and Contact Center as a Service (CCaaS) solutions don’t have to be clunky on-premise environments. We’re approaching a future where communication tools are inherently more flexible...
3 min read
Kade Herbert: Feb 4, 2021 9:45:00 AM
Unified Communication as a System (UCaaS) enables a more collaborative and interconnected organization, both internally between organization members and externally to clients, partners and remote agents.
2 min read
Kade Herbert: Jan 15, 2021 9:45:00 AM
Cloud technology has been around for years but adoption rates are spiking as the business technology climate shifts around the fallout of the COVID-19 pandemic. An increasing number of businesses are turning to cloud communications – specifically unified...
2 min read
Kade Herbert: Jan 8, 2021 9:45:00 AM
2020 changed everything. Organizations shut their doors due to the COVID-19 crisis, conferences were cancelled and travel ceased. Many found themselves working from home overnight. Cloud-based services, particularly video collaboration, quickly became...
2 min read
CallTower Blog Team: Dec 29, 2020 9:45:00 AM
Unified Communication as a Service (UCaaS) solutions have transformed the capability of companies to connect and communicate in a professional and cost-effective manner. We encourage you to take advantage of all the opportunities when it comes to UCaaS...