CALLTOWER Blog

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ai (3)

Looking up from between two skyscrapers at a passing airplane against a backdrop of blue sky and fluffy clouds.

3 min read

The Impact of AI & Machine learning in enhancing Cloud Comms in EMEA

Introduction In the digitally accelerated landscape of the Europe, Middle East, and Africa (EMEA) region, cloud communication services have become...

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Accelerating Ahead with AI Companion. A car driving on a highway.

3 min read

Accelerating Ahead with AI Companion: Today's Workspaces with Zoom

Introduction In today's fast-paced work environment, efficiency and productivity are key. Zoom, together with CallTower brings the latest...

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AI Assistants. A person typing on a laptop.

2 min read

AI Assistants for team Collaboration: Zoom, Teams, and Webex

Introduction Artificial Intelligence (AI) is fundamentally reshaping the landscape of our work environments, particularly in the context of virtual...

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AI: Enhancing Efficiency and Driving Global Business Revenue. A globe on top of a city.

2 min read

AI: Enhancing Efficiency and Driving Global Business Revenue

Introduction The advent of AI has marked a transformative era in global business, enhancing operational efficiency and driving revenue growth. This...

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Clling Services. A person holding a phone.

1 min read

Microsoft Teams Calling Services Reach New Heights

Introduction Imagine a world where 320 million people organize their schedules around a single platform. This is the reality for Microsoft Teams in...

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AI and Remote Work. A group of women sitting at a table with laptops.

2 min read

AI and Remote Work: Reshaping Business Operations

Introduction Over the past few years, the world has witnessed a significant shift towards remote work, a movement accelerated by the pandemic when...

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AI and cloud contact centers. People sitting as a desk with clouds above.

2 min read

AI and Cloud Contact Centers: A Match Made for Customer Experience

Introduction It is no secret that modern customer service has been transformed by technology. Artificial Intelligence (AI) is the latest such...

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Conversational AI

1 min read

Conversational AI: Transforming Insurance Contact Centers

Discover how insurance contact centers are increasingly adopting AI to enhance customer service. This strategic shift is drastically lowering...

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