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microsoft teams user experience remote capabilities

2 min read

Microsoft Teams: User Experience and Remote Capabilities

Due to technology such as Microsoft Teams, thousands of employers have fully adopted a work-from-home culture for their employees as the safest way to return to work in the wake of the COVID-19 pandemic.

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contact center as a service ccaas woman laptop call center

2 min read

What is Contact Center as a Service (CCaaS)?

Your company’s contact center makes a first and lasting impression of your company. Your customer’s experience tells them much about the kind of...

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microsoft teams updates woman working laptop

2 min read

Top Microsoft Teams Updates for Q3 & Q4 2021

Thanks to technologies such as Microsoft Teams, thousands of employers have fully adopted a work-from-home culture for their employees as the safest...

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cisco webex experience new innovations

2 min read

New Innovations Coming to the Cisco Webex Experience

The Webex experience is heating up in 2021, with more exciting features for users to explore. Recently, the Cisco Webex team announced the arrival of...

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contact center agents xcaas ucaas

2 min read

What is xCaaS and How Can it Impact Your Organization?

Since the start of the pandemic early last year, businesses have learned tons of lessons—to guarantee business continuity. In 2020, the biggest part...

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hybrid workplace laptop work from home man

2 min read

UCaaS and the Hybrid Workplace

In the last one and half years, we've changed and learned a lot. Top of the list is where we work from. Throughout 2020 and now in 2021, remote work...

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teamwork collaboration fist bump ucaas

2 min read

How Collaboration Software Can Improve Teamwork

Establishing a teamwork culture that allows every employee to excel is more critical than ever. Today's collaboration tools are making this possible,...

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microsoft teams international direct routing

1 min read

CallTower's International Microsoft Teams Phone System

International Microsoft Teams Phone System using Direct Routing provides a simple, global landline and mobile calling for Microsoft Office 365 The...

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