CALLTOWER Blog

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Hosted PBX

3 min read

How to Avoid the 5 Hidden Costs of UCaaS

Unified Communication as a System (UCaaS) enables a more collaborative and interconnected organization, both internally between organization members and externally to clients, partners and remote agents. 

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2 min read

PBX vs. VoIP vs. UCaaS: Comparing Communication Systems

PBX, VoIP, UCaaS - it seems like the technology terms will never end, especially with regard to communication systems. If you have been searching for different UC options for your business, there is a good chance you have compared these three...

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1 min read

Microsoft Skype for Business and the Benefits That Come with It

So you've probably heard of Skype, but did you know that there is a version of the software that's meant specifically for business? It's called Skype for Business, and it's solved a lot of problems for a lot of companies. While the original Skype is...

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3 min read

Understanding Microsoft PBX Solution

When you move your business to Microsoft Office 365 you’re providing anywhere, anytime access to the business tools your organization has already been using for years.

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19 min read

VoIP done right: 10 best practices for moving to cloud-hosted PBX

Too often, cloud hosted VoIP gets a bad rap on the internet. People bashing provider A because call quality stunk. Or giving provider B a tough time because staff constantly had "fishbowl effect" issues with the service. I've read many of the reviews out...

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