5 min read
CallTower Blog Team: Dec 15, 2025 2:49:40 PM
Why Organizations Are Hesitant to Make the Switch (And Why You Shouldn't Be) Microsoft Teams has changed how we get work done. For millions, it’s the beating heart of collaboration, sharing files, and jumping into quick video meetings. Yet, many...
Read More
3 min read
Evan Lewis: Dec 11, 2025 11:00:00 AM
In today's fast-paced business environment, effective communication is the backbone of success. Yet, many organizations remain hesitant to adopt...
3 min read
Evan Lewis: Nov 25, 2025 11:00:00 AM
Moving your business’s voice services to the cloud can feel like a massive undertaking, especially when operations span multiple countries and...
3 min read
Evan Lewis: Nov 19, 2025 11:00:00 AM
Adopting a global voice solution can feel like a daunting task, especially for businesses with complex communication structures and varying levels of...
2 min read
CallTower Blog Team: Nov 4, 2025 2:36:38 PM
What Is Agentic AI? Understanding the Next Step in Artificial Intelligence Artificial Intelligence (AI) has been transforming how we work,...
2 min read
CallTower Blog Team: Oct 30, 2025 1:04:54 PM
Meet the Experts Behind Your CallTower Training Great technology is powerful, but it’s the people who help you use it that make all the difference....
2 min read
CallTower Blog Team: Oct 22, 2025 4:05:06 PM
Ready, Set, Copilot: Your Step-by-Step Guide to Getting Started with Microsoft Copilot for Teams Artificial intelligence has officially moved from...
2 min read
CallTower Blog Team: Oct 6, 2025 1:23:48 PM
Sustainable Contact Centers: Rethinking Customer Experience with a Smaller Carbon Footprint Across EMEA, enterprises are under increasing pressure to...