Omnichannel Cloud Communications: Meeting Customers Where They Are
Introduction
In today’s fast-paced, digital-first world, customers expect businesses to be available wherever and whenever they want to connect....
2 min read
CallTower Blog Team : Sep 23, 2021 9:45:00 AM
Due to technology such as Microsoft Teams, thousands of employers have fully adopted a work-from-home culture for their employees as the safest way to return to work in the wake of the COVID-19 pandemic.
Microsoft Teams is a cloud-based, real-time service that gives companies the flexibility to communicate with their employees in real time and provides employees with the ability to work from any location. The remote functionalities have been upgraded to include collaboration features that allow teammates to share their screens and type via keyboard in order to work together on projects.
The user experience of Microsoft Teams thanks to technologies such as Microsoft Teams, thousands of employers have fully adopted a work-from-home culture for their employees as the safest way to return to work in the wake of the COVID-19 pandemic.
Microsoft Teams has upgraded its remote functionalities in an effort to remain competitive after the pandemic. The remote capabilities that are offered by Microsoft Teams allow for greater flexibility when it comes to how work is carried out and allows for a more seamless transition back into the office environment. Additionally, with cross-platform compatibility and simplicity in mind, Microsoft Teams offers a simplified correspondence system that allows for multiple platforms (email, Skype, etc.) to be seamlessly integrated.
Microsoft Teams has always been regarded as one of the most powerful workplace collaboration platforms in the market. In an effort to remain competitive after the COVID-19 pandemic, Microsoft Teams have upgraded its remote functionalities in order to make it easier for users to collaborate on projects remotely. One of these upgrades includes remote PowerShell which enables users to run system administration commands from the Microsoft Teams client. This is a feature that can be learned in just five minutes and it will greatly improve a user's experience when working remotely from home.
Microsoft Teams has had a huge impact on the way that people work and it has gained momentum as one of the premier remote collaboration platforms for global teams. With Microsoft Teams, thousands of workers are able to use their own devices to securely connect with colleagues in a familiar setting, which appeals to employers who want to protect the privacy of sensitive company data. One innovation is the integration of Microsoft services such as SharePoint with Office 365, which have been specifically designed for Microsoft Teams so that team members can easily access files from any device without having to download them first. With this integration, there is less chance that employees may inadvertently share company information.
Users with little or no training at all can use Microsoft Teams, which makes it a great avenue for collaboration and quick workflows. The team-wide chat feature is a common way for millions of people to communicate with each other daily, often sharing their status updates and asking questions from across the globe.
The response time from team members is often very quick, which makes it possible to track the progress of projects in great detail if needed. In addition, users are able to easily share files, documents, images and videos across teams or invite additional members to conversations.
To find out more about how cloud-based Microsoft Teams Direct Routing could work for your organization, please click below for a free consultation from CallTower:
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