Intersection of Contact Centers and AI: A Win for Customers and Agents
In the modern business world, the contact center is the frontline of brand reputation, and customer expectations are higher than ever. They want...
1 min read
CallTower Blog Team
:
Nov 30, 2021 9:25:00 AM
Does the lasting communicative power of Microsoft Teams lie within the ability to integrate new tools and solutions? Microsoft Teams integration presents a big channel opportunity and many VARs are adding valuable technology and features to the Teams stack.
During a deep dive session at Channel Partners Conference & Expo, CallTower and partners Microsoft, Bigleaf Networks, Five9, Conquest Cyber and Singlewire talked about UCaaS and the power of Teams. The panelists included: Parker Smith, Microsoft’s Vice President of Business Development for Metaswitch UC, Azure For Operators; Jeff Burchett, Bigleaf‘s Co-Founder and Chief Revenue Officer; Jake Butterbaugh, Five9’s Vice President of Global Channel Sales; Jeffrey Engle, Conquest Cyber’s Chairman and President; and Brice Drogosch, Singlewire’s Channel Manager.
William Rubio, CallTower‘s Chief Revenue Officer (CRO), moderated the session. “Everyone is really starting to collaborate around Microsoft Teams,” he said. “It’s been probably the largest-growing application that Microsoft has had ever in its existence. Everybody up on this panel brings an integral part to the success of any customer’s operations.”
Highlights of the panel include:
Watch the panel in its entirety below:
At CallTower, we're determined to empower your business with our proven video conferencing solutions. Microsoft Teams and other collaboration solutions will give your employees the best experience and your customers a memorable impact. For a free Microsoft Teams consultation, reach out to CallTower by clicking below:
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