1 min read

Channel Partners Expo 2021: Deep Dive on UCaaS & Microsoft Teams

Featured Image

Deep-dive-into-CP-2021---for-socialDoes the lasting communicative power of Microsoft Teams lie within the ability to integrate new tools and solutions? Microsoft Teams integration presents a big channel opportunity and many VARs are adding valuable technology and features to the Teams stack.

During a deep dive session at Channel Partners Conference & Expo, CallTower and partners Microsoft, Bigleaf Networks, Five9, Conquest Cyber and Singlewire talked about UCaaS and the power of Teams. The panelists included: Parker Smith, Microsoft’s Vice President of Business Development for Metaswitch UC, Azure For Operators; Jeff Burchett, Bigleaf‘s Co-Founder and Chief Revenue Officer; Jake Butterbaugh, Five9’s Vice President of Global Channel Sales; Jeffrey Engle, Conquest Cyber’s Chairman and President; and Brice Drogosch, Singlewire’s Channel Manager.

William Rubio, CallTower‘s Chief Revenue Officer (CRO), moderated the session. “Everyone is really starting to collaborate around Microsoft Teams,” he said. “It’s been probably the largest-growing application that Microsoft has had ever in its existence. Everybody up on this panel brings an integral part to the success of any customer’s operations.”

Highlights of the panel include: 

  • Singlewire‘s InformaCast, an emergency mass notification system, is flawlessly integrated with Teams.
  • Conquest Cyber has built a cyber resiliency platform specifically designed for critical infrastructure and highly regulated industries - perfect for Microsoft Teams in commercial and government clouds alike.
  • Bigleaf is an SD-WAN overlay platform purpose built for applications like Teams and other SaaS environments.
  • Five9 offers CCaaS services with Microsoft Teams through their Cloud Contact Center system. It integrates with Teams for improved customer experiences.

Watch the panel in its entirety below:

At CallTower, we're determined to empower your business with our proven video conferencing solutions. Microsoft Teams and other collaboration solutions will give your employees the best experience and your customers a memorable impact. For a free Microsoft Teams consultation, reach out to CallTower by clicking below:

LETS-CONNECT-BANNER

 

2 min read

Transforming Business Communication in 2025: The AI-Driven Revolution

Transforming Business Communication in 2025: The AI-Driven RevolutionAs we step into 2025, the world of business communication is undergoing a...

Read More

Outsmarting Outages with CallTower Solutions

Introduction

The recent Microsoft outage on October 10, 2024, made headlines as it brought down essential services like Outlook, Microsoft Teams, and

Read More

3 min read

Success Strategies: Optimize your contact center for the holiday rush

Introduction

As the holiday season approaches, businesses often face one of their busiest times of the year. For contact centers, this can mean...

Read More