Unified Communications and Collaboration

CallTower Blog Team

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Recent Posts

UC Recording

Posted by CallTower Blog Team on Apr 24, 2017 2:14:40 PM

A Complete Unified Communications and Collaboration Recording Solution for Skype for Business and Cisco.

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Topics: Ucaas, unified communications, collaboration, Skype for Business, cisco, UC Recording

Blended Cloud Contact Center

Posted by CallTower Blog Team on Apr 6, 2017 2:32:00 PM

Triple your Productivity while Improving Customer Satisfaction

Get all the benefits of feature-rich, on-premise systems with none of the hassle. The Five9 Virtual Contact Center (VCC) suite gives your people the tools they need to make powerful customer connections while delivering the results your business requires.

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Topics: Contact Center, Five9, Cloud Contact Center, Virtual Contact Center

EDGE - Cisco Mobile Remote Access

Posted by CallTower Blog Team on Apr 5, 2017 12:28:51 PM

Cisco Unified Communications mobile and remote EDGE access are a fundamental part of Cisco Collaboration Architecture.

EDGE allows endpoints such as Cisco IP phones to have their registration, call control, provisioning, messaging and presence services provided by Cisco Unified Communications Manager (Unified CM) when the endpoint is not within the enterprise network. 

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Topics: EDGE - Cisco Mobile Remote Access, Cisco CallManger, Cisco IP Phones

How to Turn Office 365 into a Complete Phone System

Posted by CallTower Blog Team on Mar 8, 2017 4:21:23 PM

Skype for Business

With Skype for Business It is possible to turn one of the world’s most ubiquitous software packages, Office 365, into a complete enterprise phone system.

 

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Topics: Partners, unified communications capabilities, unified communications, team planning, collaboration, Microsoft Lync, online meetings, Office 365, Skype for Business

Cisco Hosted Voice Solution For Your Business

Posted by CallTower Blog Team on Oct 17, 2016 2:30:00 PM

Looking for a solid voice connection system for your business that offers it all?  CallTower's Cisco Hosted Voice Solution has all that you are looking for and then some and with the years of experience to back it up.

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Topics: cisco

Skype for Business 3 No-Brainer Benefits

Posted by CallTower Blog Team on Sep 29, 2016 1:48:09 PM

Whether you are extremely green  or someone who has had years of experience, it's important to know that there are plenty of ways to reach out and interact with your customers, vendors and partners.

For example, if you've built up an audience online, then why not use Facebook or Twitter? Of course, though, it's also important to remember that both social networking sites are not only used in different ways, but cater to unique audiences as well.

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Topics: mobile conferencing, desktop video conferencing, cost savings, Skype for Business, skype4b, skype, mobility, skype for businss, skype mobile, mobile workforce, video calls, skype mobile app