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2 min read
CallTower Blog Team: Aug 25, 2022 9:45:00 AM
In the age of cloud-based communication, with providers such as Zoom, Microsoft teams and Cisco Webex leading the helm, the concept of the Bring your own Carrier strategy has become much riper with organizations large and small. While this model is not...
2 min read
CallTower Blog Team: Aug 11, 2022 9:45:00 AM
In the Unified Communications (UC) and collaboration market, Microsoft Teams is a clear leader. The platform has transformed how businesses communicate and collaborate, with features like real-time document editing, video conferencing, and instant...
2 min read
CallTower Blog Team: Aug 4, 2022 9:48:39 AM
Many of today's global businesses have migrated to a cloud-based phone system. This blog will discuss managing multiple UCaaS solutions in a multinational company without hassle. UCaaS is an acronym for Unified Communications as a Service. It refers to...
3 min read
CallTower Blog Team: Jul 21, 2022 9:45:00 AM
Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an evolving business landscape, the contact center must be able to quickly adapt to change.
3 min read
CallTower Blog Team: Jul 14, 2022 9:45:00 AM
Contact centers are rapidly becoming a necessity in the global business world. For this reason, businesses should start thinking about their contact center solutions as they go global. One way to do this is by hiring a dedicated contact center solution...
1 min read
CallTower Blog Team: Jul 7, 2022 9:45:00 AM
Microsoft has recently introduced Voice-enabled Microsoft Teams, allowing users to communicate with each other in a more natural and engaging way. The introduction of this new feature coincides with that of the Surface Hub 2.0, which has voice...
3 min read
CallTower Blog Team: Jun 23, 2022 9:45:00 AM
With the advent of the digital workplace, companies have more options than ever before for how to communicate and collaborate. But what's the best way to go about it?
2 min read
CallTower Blog Team: Jun 16, 2022 9:45:00 AM
Microsoft Teams is a collaboration platform that business users are utilizing to improve their communication and workflow. With Microsoft Teams, users can communicate with co-workers in real-time by sending messages, sharing files, and participating in...