CallTower Blog Team

gcc high for microsoft teams cybersecurity security requirement

2 min read

GCC High for Microsoft Teams: The Security Requirements

The Microsoft Teams Government Cloud High baseline requirements provide a consistent set of security controls across all Office 365 GCC High customers. To meet these requirements, you must have proper security controls in place for your compliance...

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server global PSTN BYOC carrier strategy redundancy automation

2 min read

The BYOC Carrier Strategy: Redundancy and Automation

In the age of cloud-based communication, with providers such as Zoom, Microsoft teams and Cisco Webex leading the helm, the concept of the Bring your...

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contact center as a service five9 microsoft teams

2 min read

Five9: Contact Center for Microsoft Teams Calling Plans

In the Unified Communications (UC) and collaboration market, Microsoft Teams is a clear leader. The platform has transformed how businesses...

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ucaas global company manage solution

2 min read

Tips to Manage Ucaas Solutions in a Global Company

Many of today's global businesses have migrated to a cloud-based phone system. This blog will discuss managing multiple UCaaS solutions in a...

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benefits of digital workplace ucaas ccaas call center

3 min read

The Benefits of the Digital Workplace: UCaaS and CCaaS

Today, the contact center is a vital part of the customer service ecosystem, and the goal is to make it even more efficient and effective. In an...

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contact center services calltower global

3 min read

Seven Ways to Manage Contact Center Solutions in a Global Company

Contact centers are rapidly becoming a necessity in the global business world. For this reason, businesses should start thinking about their contact...

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calltower microsoft teams benefits voice enabled

1 min read

Six Benefits of Voice Enabled Microsoft Teams

Microsoft has recently introduced Voice-enabled Microsoft Teams, allowing users to communicate with each other in a more natural and engaging way....

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combined digital workplace ucaas ccaas calltower

3 min read

The Digital Workplace: Combining UCaaS & CCaaS for Productivity

With the advent of the digital workplace, companies have more options than ever before for how to communicate and collaborate. But what's the best...

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