CallTower Blog Team

3 min read

Seven Ways to Manage Contact Center Solutions in a Global Company

Contact centers are rapidly becoming a necessity in the global business world. For this reason, businesses should start thinking about their contact center solutions as they go global. One way to do this is by hiring a dedicated contact center solution...

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1 min read

Six Benefits of Voice Enabled Microsoft Teams

Microsoft has recently introduced Voice-enabled Microsoft Teams, allowing users to communicate with each other in a more natural and engaging way. The introduction of this new feature coincides with that of the Surface Hub 2.0, which has voice...

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3 min read

The Digital Workplace: Combining UCaaS & CCaaS for Productivity

With the advent of the digital workplace, companies have more options than ever before for how to communicate and collaborate. But what's the best way to go about it?

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2 min read

Top 5 Benefits of Using Microsoft Teams With Voice Enabled Features

Microsoft Teams is a collaboration platform that business users are utilizing to improve their communication and workflow. With Microsoft Teams, users can communicate with co-workers in real-time by sending messages, sharing files, and participating in...

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2 min read

Using Cisco Webex for International Communications

While working remotely is a great option, especially for people who love to travel around the world, maintaining regular communication can be very challenging at times.

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3 min read

How Microsoft Teams Can Unify an International Company

In a globalized economy, the workplace has become increasingly borderless. Employees are no longer confined to one country or one time zone. Businesses must now operate across multiple countries and cultures. This can be a challenge for companies, which...

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2 min read

The 6 Best Collaboration Elements of Cisco Webex

Cisco Webex is one of the best collaboration platforms available on the market today. It is simple to use, provides features that employees want and need, and can effectively keep your team connected no matter where they are. Cisco Webex continues to...

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2 min read

The 9 Best Collaboration Elements of Microsoft Teams

Microsoft Teams is a powerful collaboration tool that can help teams be more productive and efficient. However, with so many features and options, it can be difficult to know which ones are the best for your team. In this article, we'll explore some of...

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