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CallTower Blog Team: Jun 10, 2021 9:45:00 AM
Every workforce wants the same thing: to make money. Unfortunately, many businesses forget a key part of the process, especially when it relates to...
CallTower Blog Team: May 27, 2021 9:45:00 AM
Powered by cloud technology, Cisco HCS delivers subscription-based, as-a-service solutions to businesses and organizations, including simplified...
CallTower Blog Team: May 13, 2021 9:45:00 AM
Has your workforce made their transition to working from home? If the majority of your workforce is still working from home, the use of Microsoft...
CallTower Blog Team: May 10, 2021 9:45:00 AM
Your business or organization's relationship with the internet is a union of convenience.The integration of business communication services across...
CallTower Blog Team: Apr 22, 2021 9:45:00 AM
The first few months of the year are some of the most intriguing times for technology. As we continue into 2021, everything from 5G to Microsoft Teams
CallTower Blog Team: Apr 15, 2021 9:45:00 AM
In May 2020, Microsoft agreed to acquire 5G specialist Metaswitch Networks to expand their approach to empower operators and partner with various...
CallTower Blog Team: Mar 26, 2021 9:45:00 AM
For decades, contact centers consisted mainly of customer service agents who handled incoming calls and attempted to resolve customer questions and...
CallTower Blog Team: Mar 5, 2021 9:45:00 AM
Microsoft Teams has been quite a useful tool that has been used to spur the work from home (WFH) norm since the outbreak of the Covid-19 pandemic....