CallTower Blog Team

3 min read

Zoom, Webex, and Teams: A Comparison of Three Key Collaboration Tools

In the business world, collaboration is key. Whether you're working on a project with colleagues in other departments or holding a meeting with clients, being able to communicate effectively is essential to getting the job done.

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3 min read

The ROI of Contact Center as a Solution (CCAAS): Why It Pays to Invest

Contact Center as a Solution (CCaaS) is an emerging technology that delivers customer service through the cloud, allowing businesses to use CCaaS to provide customer service from anywhere in the world.

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3 min read

7 Ways Microsoft Teams Can Help Future-Proof Your Business

Microsoft Teams is a powerful cloud-based communication and collaboration platform from Microsoft. It allows businesses to connect with their teams, customers, partners, and resources in one centralized location. With features like chat, file sharing,...

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2 min read

What's New with Microsoft Teams in 2023?

After the 2020 pandemic, remote work has picked up a lot, and going into the next years; it will keep growing. Most people coming into the workforce need such independence to offer productivity. Microsoft has been looking at ways to ensure the dream is...

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2 min read

What to Know about GCC High for Microsoft Teams Security Provisions

As the world embraces the digital workplace, the government agencies and contractors have not fully embraced remote working. While most organizations prefer an all-in-one communications tool, sensitive organizations like the Department of Defense and...

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2 min read

GCC High for Microsoft Teams: Security Requirements

Government agencies have some of the most stringent security requirements in the world and for good reason. The data and information they handle are often highly sensitive, making them a prime target for attackers. As such, these organizations must take...

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3 min read

Tips On Managing Multiple UCaaS Solutions in a Global Company

As a business leader, you already know the benefits of your new unified communications as a service (UCaaS) platform. By bridging technologies and enabling mobility, scalability, and communicative flexibility, UCaaS solutions can change office...

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2 min read

GCC High for Microsoft Teams: The Security Requirements

The Microsoft Teams Government Cloud High baseline requirements provide a consistent set of security controls across all Office 365 GCC High customers. To meet these requirements, you must have proper security controls in place for your compliance with...

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