CallTower Blog Team

ucaas ccaas unified communications as a service digital workplace

2 min read

The Digital Workplace: UCaaS and CCaaS Decouple From the Desk Phone

CallTower Blog Team: Apr 27, 2022 9:45:00 AM

The modern workspace is now capable of going completely digital. Two years ago, we were reeling at the idea of going full remote for most businesses most of the time. Having done so for a few months - or much longer - we see new possibilities...

2 min read

8 Ways to Enhance Your Microsoft Teams Cyber Security in 2022

CallTower Blog Team: Apr 19, 2022 9:45:00 AM

Microsoft Teams offers an effective tool for collaboration and communication. However, the recent spike in cyberattacks and users' poor security...

Microsoft UC Microsoft Teams security

1 min read

Microsoft Teams turns Five in 2022: Looking Ahead

CallTower Blog Team: Mar 31, 2022 9:30:00 AM

As of March, Microsoft's Teams has been available for five years. In that time, Teams' usage has grown exponentially, with Microsoft officials...

Microsoft Microsoft UC Microsoft Teams

2 min read

5 Major Trends Coming to CCaaS in 2022

CallTower Blog Team: Mar 30, 2022 9:15:00 AM

As more businesses look for ways to stay in constant contact with customers, learning how to personalize communications effectively has been a long...

collaboration Contact Center ccaas Solutions

2 min read

Four Ways to Improve Your Business Cybersecurity in 2022

CallTower Blog Team: Feb 25, 2022 9:30:00 AM

As you run a business and utilize the internet, you need to focus on your cybersecurity. Cybersecurity ensures you keep your business protected from...

Microsoft Microsoft Teams security