CallTower Blog Team

2 min read

Seven Predictions for the UCaaS Market in 2022

CallTower Blog Team: Feb 17, 2022 9:46:00 AM

[originally published by Telecom Reseller 2/7/2022]

2 min read

What Organizations Benefit from Operator Connect for Microsoft Teams?

CallTower Blog Team: Feb 4, 2022 9:45:00 AM

In recent years, Microsoft Teams has been positioning itself as your one-stop shop for creating a remote or hybrid office. Now, it's offering Operator Connect, a way to patch in a telephone trunk to your Teams account, creating a publicly switched...

2 min read

What's New in Microsoft Teams in 2022?

CallTower Blog Team: Jan 13, 2022 9:45:00 AM

The value of remote and hybrid workspaces continue to rise as businesses and other organizations try to stay on top of their response to our public health situations and other big changes. Taking advantage of unified communications as a service (UCaaS)...

2 min read

Cybersecurity in 2022: Unified Communications Systems Comparison

CallTower Blog Team: Jan 7, 2022 9:45:00 AM

In recent years, cyber crime has unfortunately become more common for any business that utilizes computers, the internet, or the cloud to store information. Because our world changes so quickly and technology evolves every day, it is important for...

3 min read

6 Important Upcoming Trends in UCaaS for 2022

CallTower Blog Team: Dec 22, 2021 9:45:00 AM

Universal Communication as a Service (UCaaS) has become an essential part of the business landscape. Already a rising trend in 2019, the hybrid needs of the pandemic has since skyrocketed the importance of Universal Communications for businesses of every...

1 min read

SIP Gateway: Microsoft Teams on Legacy PBX Phones

CallTower Blog Team: Dec 20, 2021 9:45:00 AM

In today's quickly evolving global economy, Unified Communications solutions empower business strategies to break through boundaries that were once roadblocks. Decision-makers are taking a close look at which solutions boost productivity, collaboration,...

2 min read

CCaaS, Cloud Based Solutions, and Your Customers in 2022

CallTower Blog Team: Dec 16, 2021 9:45:00 AM

Current technological trends suggest that companies will continue to seek cost-effective ways to interact with their clients and customers online in 2022, significantly increasing the demand for Customer Relationship Management (CRM) options like CCaaS...

2 min read

InformaCast: Emergency Alert Features and Notification Solutions

CallTower Blog Team: Dec 13, 2021 9:45:00 AM

CallTower now offers Singlewire's InformaCast Emergency Alert System for both Microsoft Teams and Cisco systems

InformaCast Fusion is a mass notification system that excels in the three most critical areas of delivering effective emergency messages:...