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unified communications (3)

2 min read

Unified Communication: The Four Roads to ROI

For many organizations, unified communication tools and solutions have been a lifeline through the COVID-19 pandemic that they didn’t realize they had at their disposal.To have voice, chat, video, email, and a range of other communication tools and...

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2 min read

CT Text: Integrate SMS Text Into Your Microsoft Teams Strategy

To the majority of us, SMS texting seems to be a very simple process. SMS text messaging has been around longer than the majority of its dedicated users, and it continues to be one of the fastest growing and most popular ways to connect with people...

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2 min read

CallTower Connect: Issue Resolution Through Self-Service

Customers Enjoy Self-Service Issue Resolution at Three Times National Average with CallTower Connect

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2 min read

Four Great Collaboration Tools in Microsoft Teams

Microsoft Teams has revolutionized the way people work together; whether they are working from a distance or within the same office. But for many companies, it's still quite new, and they may not have had time to figure out all the intricacies of it....

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2 min read

6 Critical Collaboration Features in Cisco Webex

Cisco Webex is one of the global leaders in the collaboration platform, regardless of the stiff competition in today's industry. Webex has witnessed an upsurge in its traffic that makes even the most ardent naysayers wonder what makes Webex so...
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2 min read

What is the Future of UCaaS after COVID-19?

Unified Communications-as-a-Service (UCaaS) solutions providers continue to thrive since the COVID-19 pandemic prompted many employees to shift into work-from-home model.

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1 min read

Five Fun New Features for Microsoft Teams in 2020

Even though organizations across the world are slowly limping back to a sense of normalcy, one thing that is not going to change any time soon is the dependence on unified communication and video conferencing. Online meetings, classes and calls are here...
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2 min read

Measuring the ROI of UCaaS & Remote Work Solutions

Many businesses and organizations view Unified Communications tools as a top priority. In the majority of workplaces, employees are using communications tools beyond the traditional email and voice systems. Some of the more preferred options for...

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