CALLTOWER Blog

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unified communications (2)

2 min read

What Does the Microsoft Acquisition of Metaswitch Mean for Me?

In May 2020, Microsoft agreed to acquire 5G specialist Metaswitch Networks to expand their approach to empower operators and partner with various network equipment operators. At the time the pending acquisition was announced, there were several questions...

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2 min read

Why You Need to Combine Your UCaaS Solution with CCaaS

Organizational communication isn’t always dictated by voice and email - and Contact Center as a Service (CCaaS) solutions don’t have to be clunky on-premise environments. We’re approaching a future where communication tools are inherently more flexible...

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4 min read

5 Work from Home Tips to Empower Team Productivity

Without a few boundaries and rituals, the lines between home and office can blur quickly. Checking email after dinner can quickly turn a quiet evening into an all-nighter. Lunch breaks can seem like luxuries rather than necessity, and peaceful heads-down...

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3 min read

Remote Workers: 5 Communication Lessons Learned

If you are growing frustrated with handling communication lessons learned from work from home, we may be able to help. Here are five suggestions for identifying team communication issues and ways to handle them.

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2 min read

Having Fun with Microsoft Teams

Microsoft Teams has become a major tool during the recent coronavirus pandemic as many companies made the adjustment to have their employees work from home.

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3 min read

Microsoft Teams and the ROI of Collaboration

The shared workspace that combines several of the communication and collaboration solutions within Microsoft 365 is known as Microsoft Teams. Microsoft Teams has the ability to integrate with other solutions that are available from Microsoft, in addition...

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2 min read

Making the Call: Microsoft Teams Direct Routing for Voice

One of the fastest growing collaboration products in the world is Microsoft Teams. Today businesses and organizations are using Microsoft Teams for meetings, document management and sharing, and communication. While Microsoft Teams has proven that it is...

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2 min read

Unified Communications in 2021: What Lies Ahead?

Communication and collaboration in business has significantly changed over the last few years. The workplace continues to evolve beyond the traditional desks and hardwired phones. Especially today since so many employees are a part of the work-from-home...

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