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2 min read
CallTower Blog Team: Apr 15, 2021 9:45:00 AM
In May 2020, Microsoft agreed to acquire 5G specialist Metaswitch Networks to expand their approach to empower operators and partner with various network equipment operators. At the time the pending acquisition was announced, there were several questions...
2 min read
Kade Herbert: Mar 11, 2021 9:45:00 AM
Organizational communication isn’t always dictated by voice and email - and Contact Center as a Service (CCaaS) solutions don’t have to be clunky on-premise environments. We’re approaching a future where communication tools are inherently more flexible...
4 min read
Kade Herbert: Feb 19, 2021 9:30:00 AM
Without a few boundaries and rituals, the lines between home and office can blur quickly. Checking email after dinner can quickly turn a quiet evening into an all-nighter. Lunch breaks can seem like luxuries rather than necessity, and peaceful heads-down...
3 min read
CallTower Blog Team: Feb 18, 2021 9:45:00 AM
If you are growing frustrated with handling communication lessons learned from work from home, we may be able to help. Here are five suggestions for identifying team communication issues and ways to handle them.
2 min read
CallTower Blog Team: Oct 9, 2020 9:45:00 AM
Microsoft Teams has become a major tool during the recent coronavirus pandemic as many companies made the adjustment to have their employees work from home.
3 min read
CallTower Blog Team: Oct 1, 2020 9:45:00 AM
The shared workspace that combines several of the communication and collaboration solutions within Microsoft 365 is known as Microsoft Teams. Microsoft Teams has the ability to integrate with other solutions that are available from Microsoft, in addition...
2 min read
CallTower Blog Team: Sep 25, 2020 9:45:00 AM
One of the fastest growing collaboration products in the world is Microsoft Teams. Today businesses and organizations are using Microsoft Teams for meetings, document management and sharing, and communication. While Microsoft Teams has proven that it is...
2 min read
CallTower Blog Team: Sep 21, 2020 9:45:00 AM
Communication and collaboration in business has significantly changed over the last few years. The workplace continues to evolve beyond the traditional desks and hardwired phones. Especially today since so many employees are a part of the work-from-home...