CALLTOWER Blog

Stay Connected. Stay Ahead.

Microsoft Teams (3)

Someone using Microsoft Teams features on their phone with a laptop in the background.

2 min read

Revolutionizing Teamwork: The Latest Microsoft Teams Features for 2024

Introduction In today’s fast-paced digital world, seamless collaboration is the backbone of any successful organization. Microsoft Teams has...

Read More
Direct Routing and Operator Connect Explained. Microsoft Teams logo

2 min read

Direct Routing and Operator Connect Explained: The Essential Guide

Introduction In today’s fast-paced digital landscape, businesses need communication tools that can scale, remain cost-effective, and provide...

Read More
Microsoft Teams and Webex. Laptop on a desk with plants.

3 min read

Microsoft Teams and Webex: Transforming Unified Communications

The workplace is evolving rapidly, and Unified Communications as a Service (UCaaS) platforms like Microsoft Teams and Webex by Cisco are spearheading...

Read More
Operator Connect and AI. A laptop displays a holographic interface with glowing digital graphics and icons, suggesting advanced technology or artificial intelligence.

2 min read

Operator Connect and AI: The Future of Intelligent Call Routing

Operator Connect and AI: The Future of Intelligent Call Routing In today’s fast-paced business environment, seamless and intelligent communication is...

Read More
An image of a mobile device featuring a coupon application tailored for MSFT copilot use, highlighting savings and promotions

2 min read

Maximizing Productivity: Work Smarter, Not Harder with MSFT Copilot

How Microsoft 365 Copilot Helps Teams Work Smarter, Not Harder In today’s fast-paced, hybrid work environment, achieving efficiency and productivity...

Read More
Global UCaaS Solutions. Network of connectivity.

3 min read

CallTower's Global UCaaS Solutions: Empowering Business Communication

Unified Communications as a Service (UCaaS) has become an essential technology for businesses aiming to streamline collaboration, improve...

Read More
Outsmarting Outages with CallTower Solutions. A warning sticker affixed to a laptop keyboard, indicating important safety or usage information for the device.

3 min read

Outsmarting Outages with CallTower Solutions

Introduction The recent Microsoft outage on October 10, 2024, made headlines as it brought down essential services like Outlook, Microsoft Teams, and...

Read More