3 min read
CallTower Blog Team: Dec 16, 2022 9:15:00 AM
Contact Center as a Solution (CCaaS) is an emerging technology that delivers customer service through the cloud, allowing businesses to use CCaaS to provide customer service from anywhere in the world.
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3 min read
CallTower Blog Team: Dec 14, 2022 9:45:00 AM
Microsoft Teams is a powerful cloud-based communication and collaboration platform from Microsoft. It allows businesses to connect with their teams,...
2 min read
CallTower Blog Team: Dec 7, 2022 9:45:00 AM
After the 2020 pandemic, remote work has picked up a lot, and going into the next years; it will keep growing. Most people coming into the workforce...
2 min read
Tonya Andrea: Nov 10, 2022 9:15:00 AM
The rapid adoption of cloud-based technologies across all industries has reshaped the way businesses operate and has ushered in a new era of...
3 min read
Tonya Andrea: Nov 3, 2022 9:45:00 AM
In an era of increased remote work and hybrid environments, many organizations have shifted to the adoption of cloud computing as a new utility. As...
1 min read
Tonya Andrea: Oct 21, 2022 9:45:00 AM
For businesses looking to implement a new collaboration tool, it can often feel like a clash between two titans: Cisco Webex and Microsoft Teams....
2 min read
CallTower Blog Team: Oct 13, 2022 9:15:00 AM
As the world embraces the digital workplace, the government agencies and contractors have not fully embraced remote working. While most organizations...
2 min read
Tonya Andrea: Oct 7, 2022 9:45:00 AM
Comparing two of the most utilized workplace collaboration tools, we’ll outline 6 ways that Cisco Webex could be labeled as superior to Microsoft...
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