1 min read
CallTower Blog Team: Feb 21, 2017 12:37:51 PM
Are you aware that with Appia, you have the option of using 911 Notification to add an essential layer of safety for people who make 911 calls and protection for the organization? When service is activated, a voice message and/or an email is sent to...
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3 min read
Seanna Baumgartner: Feb 6, 2017 11:35:00 AM
Microsoft Skype for Business represent a transformational shift across every level of business communications. This shift will change how IT teams...
2 min read
CallTower Blog Team: Feb 3, 2017 10:53:16 AM
The collaborative help desk, powered by Microsoft O365, CallTower and Clarity Connect A well-managed internal help desk ensures smooth day-to-day...
2 min read
CallTower Blog Team: Jan 27, 2017 12:24:50 PM
If you have spent enough time in any realm of business, you have most likely encountered situations where you have had to conduct conference calls...
5 min read
CallTower Blog Team: Jan 20, 2017 1:33:22 PM
Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to...
3 min read
Seanna Baumgartner: Dec 30, 2016 8:42:00 AM
- NAVIGATE UC VENDOR CRITERIA AND SELECTION PROCESS - You’ve assessed your options and determined that your business will benefit from implementing a...
2 min read
CallTower Blog Team: Dec 29, 2016 2:06:18 PM
In today's business world, flexibility and communications can be the difference in your business being a success or a failure. Your Hosted Unified...
2 min read
CallTower Blog Team: Dec 8, 2016 2:05:22 PM
So you are looking for an office suite for your business. Your only question is, should you go with GoogleApps for Work or with Microsoft’s Office...