1 min read

Connect for UC Analytics

Featured Image

Gartner's forecast calls for total end-user spending on unified communications products and services of $39.5 billion in 2017, representing an increase of 3.4% versus 2016 and an acceleration from the 2016 growth rate of 2.6%. The five-year compound annual growth rate (CAGR) through 2020 is 3.2%.

Today, it’s not a choice of when you are going to adopt a unified communications (UC) solution, it is a question of which UC solution works best for your business. The final decision often comes down to integrations and ease of implementation.

A key UCaaS integration delivers advanced reporting and analytics that deliver real-time operational intelligence to help you make decisions faster. There is a growing need for organizations to have access call analytic that goes beyond a standard Call Detail Report.  

Connect Analytics provides you with granular details, through CallTower Connect, that enable you to more productively achieve company goals. You’re able to dive into IM/Presence reporting, activity by medium and my meeting type. You are even able to build and schedule your own reports based on your business requirements.

Ready to learn more?

CallTowers' One-Click Failover: Uninterrupted MS Teams Communication

CallTower's One-Click Failover for Microsoft Teams: The Ultimate Solution for Uninterrupted Communication

In the digital age, communication is the...

Read More

Streamline Contact Center Operations with Webex Contact Center


In today's fast-paced business landscape, providing exceptional customer service is a key differentiator for companies. To meet the...

Read More

Empowering Communication:Unveiling CallTower's Native Teams Solution


With remote work becoming the new norm, organizations are seeking comprehensive communication solutions that seamlessly integrate with...

Read More