CALLTOWER Blog

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2 min read

UC and Its Place in Telecom: What is Synchronous Communication?

When we think about ways to successfully integrate business and organization communication services and systems so efficiency and productivity can be improved, we usually think about Unified Communication (UC). UC can provide businesses and...

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3 min read

Solution Selling - How to Diagnose Customer Pain Points

Imagine you have come down with an illness and you go to your doctor to find some relief. What would you think if your doctor conducted a quick...

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2 min read

Telecom in 2020: What's New in the  Foreseeable Future?

We were promised an exciting and riveting year for the telecommunications sector in 2019, and it didn't disappoint. Over the last year, various...

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3 min read

5 Major Telecom Marketing Tactics for 2020

2020 looks to be an exciting year for the telecom industry, with new tech in development set to continue on through the course of the next few years....

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2 min read

How to Create Targeted Resources for Channel Sales

In order to make a strong impression on prospects, channel sales reps need the right resources The truly unique and interesting thing about channel...

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3 min read

Channel Sales Tips: Organizing and Prioritizing

One of the first things you probably learned when you decided you wanted to be a channel sales rep is that if you spend a significant amount of your...

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2 min read

Lessons from Microsoft Voice + Clarity Connect Contact Center Webinar

Clarity Connect is a cloud-managed contact center solution that manages calls, IMs, emails, web chats and other communications for your customers,...

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2 min read

5 Negotiation Techniques to Rescue a Channel Sale

As a channel sales professional, you've experienced many different types of sale scenarios. Sometimes a channel partner responds ready to buy and...

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