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Cloud communications and direct-to-carrier Microsoft Teams integration with connected users and devices, representing Operator Connect and UCaaS solutions.

2 min read

Evolving Direct-to-Carrier Calling with Operator Connect

Tonya Andrea: May 29, 2025 9:15:00 AM

The Operator Connect Evolution: What’s Next in Direct-to-Carrier Microsoft Teams Integration? The world of unified communications is moving faster than ever, and for enterprise IT leaders, the shift toward cloud-based voice is no longer a question...

4 min read

Understanding CMMC & How CallTower Supports Contractors with GCC High

Evan Lewis: May 28, 2025 11:15:00 AM

Cybersecurity threats are growing more sophisticated every day, creating challenges for organizations handling sensitive data. For companies working...

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3 min read

Remote Work and BYOD in UCaaS: Transforming How Businesses Work

Evan Lewis: May 22, 2025 11:15:00 AM

The landscape of work has transformed dramatically, with businesses increasingly adopting remote work models and modern communication solutions....

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Handcuffs and cash beside office phone on desk, symbolizing telecom security risks.

2 min read

🔒 Your Phone System Might Be Your Weakest Security Link

Tonya Andrea: May 15, 2025 9:15:00 AM

🔒 Your Phone System Might Be Your Weakest Security Link When businesses think of cybersecurity, they often zero in on firewalls, email phishing, and...

UCaaS ccaas Microsoft Teams Blog gcc high security CallTower

Vintage-style balance scale suspended from a fluffy cloud in a blue sky, symbolizing weighing cloud-based solutions against traditional options.

2 min read

Cloud Contact Centers vs. On-Prem: What’s Changed in 2025

Tonya Andrea: May 1, 2025 9:15:00 AM

Cloud Contact Centers vs. On-Prem: What’s Changed (and What Hasn’t) in 2025 ☁️🏢📞 The way companies support their customers is evolving fast — and...

Contact Center support Cloud Contact Center ccaas Blog on-premise CallTower

Global network map highlighting the EMEA region from space.

2 min read

Recession-Proofing Your EMEA Business with UCaaS & CCaaS Bundles

Tonya Andrea: Apr 17, 2025 9:15:00 AM

Recession-Proofing Your EMEA Business with UCaaS & CCaaS Bundles 📉 In today’s unpredictable economic climate, businesses across the EMEA region are...

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A young woman with curly hair works on a laptop in a boutique-style workspace surrounded by clothing racks, shipping boxes, and packaging materials, suggesting a small retail or e-commerce business.

2 min read

UC for Retail: Solving Multi-Location Communication Challenges

Tonya Andrea: Apr 10, 2025 9:15:00 AM

Unified Communications for Retail: Solving Multi-Location Communication Challenges Retail businesses with multiple locations face a unique...

unified communications Office 365 UC Microsoft Teams Blog CT Cloud CallTower

Businessperson evaluating digital checklists on a virtual screen, symbolizing the decision-making process between managed and professional IT services.

1 min read

Managed vs. Professional Services: Choosing the Right Fit for You

Tonya Andrea: Apr 3, 2025 9:15:00 AM

Understanding Managed vs. Professional Services: What’s Best for Your Business? 💡 In today's rapidly evolving digital landscape, businesses face the...

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