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Contact Center (4)


5 min read

The Collaborative Contact Center

Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to...

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3 min read

5 Reasons that  Skype for Business is a natural fit for the contact center

SKYPE FOR BUSINESS CONTACT CENTER Thousands of companies have successfully deployed millions of Skype for Business seats, yet many still don’t think...

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