CALLTOWER Blog

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Contact Center (4)

3 min read

Blended Cloud Contact Center Solutions

Triple your Productivity while Improving Customer Satisfaction Get all the benefits of feature-rich, on-premise systems with none of the hassle. The...

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helpdesk

2 min read

Power your help desk with Microsoft Office 365

The collaborative help desk, powered by Microsoft O365, CallTower and Clarity Connect A well-managed internal help desk ensures smooth day-to-day...

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Collaborative_Contact_Center.png

5 min read

The Collaborative Contact Center

Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to...

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contact-center-1

3 min read

5 Reasons that  Skype for Business is a natural fit for the contact center

SKYPE FOR BUSINESS CONTACT CENTER Thousands of companies have successfully deployed millions of Skype for Business seats, yet many still don’t think...

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