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Contact Center (5)

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5 min read

The Collaborative Contact Center

Picture of CallTower Blog Team CallTower Blog Team: Jan 20, 2017 1:33:22 PM

Most organizations have separate platforms for their business UC and for their Contact Center Solution, but this doesn’t allow the contact center to...

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3 min read

5 Reasons that  Skype for Business is a natural fit for the contact center

Picture of CallTower Blog Team CallTower Blog Team: Jul 28, 2016 5:29:58 PM

SKYPE FOR BUSINESS CONTACT CENTER Thousands of companies have successfully deployed millions of Skype for Business seats, yet many still don’t think...

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